Lindon Fulfillment Center - Trainer

doTERRA•Lindon, UT

About The Position

The Fulfillment Trainer supports daily operations within doTERRA’s Fulfillment Center by training new and existing team members across Packing, Inventory, and other fulfillment areas. The Trainer ensures team members understand and follow standard operating procedures, maintain quality and safety standards, and contribute to efficient workflows. Acting as a mentor and subject matter expert, the Trainer builds team capability, resolves process-related questions, reinforces performance expectations, and may provide hands-on support across various areas during high-volume periods. The available schedule is 6:00 a.m. to 2:30 p.m., Monday to Friday. The role may require flexibility to support different shifts or departments as needed. Performance is assessed through training completion and effectiveness, onboarding success and retention, adherence to standard procedures, support for order accuracy and quality, and contributions to team productivity and morale.

Requirements

High School Diploma or GED.
At least 1 year of experience in warehouse or fulfillment operations.
Demonstrated expertise in packing, inventory, or similar processes.
Strong communication skills and a supportive, coaching mindset.
High attention to detail and consistency in task execution.
Comfort using warehouse systems and devices.
Ability to train others with patience and clarity.
Willingness to work in a physical, fast-paced environment and lift up to 50 pounds.
Flexibility to support different shifts or departments as needed.

Responsibilities

Train new hires and cross-train existing team members on standard procedures and best practices.
Support the onboarding process and help team members get set up for success.
Reinforce correct packing, stocking, and inventory-handling methods.
Monitor team members and provide real-time feedback to support continuous improvement.
Serve as a resource for questions, clarification, and on-the-floor coaching.
Identify training gaps and partner with leads or supervisors to address them.
Support quality audits and uphold fulfillment and packing standards.
Assist with problem resolution related to totes, inventory issues, or order accuracy.
Foster a positive, safe, and team-oriented work environment.
Fill in operational roles when needed to support workflow and coverage.
Model doTERRA culture and values in daily interactions.
Create and update clear work instructions.
Work with the team and leadership to maintain accurate processes and improve them as needed.