Fulfillment Supervisor

Strive Pharmacy•Fenton, MO

2d•$58,000 - $62,000•Onsite

About The Position

Strive Pharmacy is seeking a dedicated and motivated Fulfillment Supervisor to join its Pharmacy Operations team. The supervisor oversees fulfillment technicians and ensures safety, quality, and productivity standards are met while supporting team development and continuous improvement. This is a full-time, on-site position scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. The annual salary range is $58,000–$62,000. The role works with QA, Planning, and Inventory Control to resolve operational challenges and improve fulfillment operations. It includes monitoring daily workflows and performance indicators, supporting staff through coaching and training, leading shift huddles, maintaining accurate documentation and safety practices, and participating in root-cause investigations and corrective and preventive actions. The position is primarily on-site and involves regular periods of sitting, standing, and computer use, with occasional lifting. Reasonable accommodations may be made for individuals with disabilities.

Requirements

Must be CPhT certified; PTCB certification is preferred but not required.
At least 1 year of supervisory or leadership experience in a fulfillment, warehouse, or production environment.
Strong knowledge of inventory systems and order fulfillment processes.
Excellent communication, organizational, and problem-solving skills.
Ability to lead and motivate a diverse team in a fast-paced environment.
Proficiency in Microsoft Office.
Ability to work designated PM shift hours and flexibility to support business needs.
Ability to lift up to 50 pounds.

Nice To Haves

Experience with ERP or warehouse management systems.

Responsibilities

Monitor daily workflows to ensure adherence to established SOPs, quality standards, and regulatory compliance.
Coach, train, and provide performance feedback to staff, supporting professional growth and a positive work environment.
Collaborate with QA, Planning, and Inventory Control to resolve operational challenges and drive improvements.
Lead daily shift huddles and support effective communication across shifts.
Ensure accurate documentation and adherence to safety protocols.
Monitor and report key performance indicators (KPIs) and assist in achieving departmental goals.
Participate in and lead root-cause investigations and CAPA activities as necessary.

Benefits

Employer-paid healthcare coverage, effective the first day of the month following the hire date.
Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider.
Paid time off.
Sick time.
FSA and HSA options.
Parental leave.
401(k) with employer matching.
Life insurance.
Vision and dental insurance.
Veterinary insurance.