Fulfillment Associate -BOSS - Seasonal

Bass Pro Shops•Garner, NC

22h

About The Position

The BOSS (Buy Online Ship from Store) process uses inventory across retail locations to help customers find products quickly. The BOSS Fulfillment Associate must be familiar with the products sold and is responsible for filling orders, sorting, picking, packing, and loading merchandise for shipment to customers and retail stores as needed. Merchandise must be handled to preserve its quality and appearance. The role performs a range of retail-store back-room functions, including receiving and inspecting merchandise, processing orders, preparing shipments, and moving merchandise between stock locations. Associates may spend most of their time in one area but should be able to work across multiple functions as needed. During store hours, the role may also assist customers on the sales floor. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and recommendations for improving work procedures, policies, and practices.

Requirements

High school diploma.
0–2 years of experience.
Ability to follow through on order processing, including properly closing orders in the BOSS system.
Ability to establish and maintain effective working relationships with management, coworkers, and customers.
Ability to read label descriptions and stock merchandise by UPC codes.
Able to lift up to 50 pounds and stand for extended periods.
Able to operate receiving equipment.
Able to stand and/or walk constantly during a shift and repeatedly perform motions involving the wrists, hands, and/or fingers.
Able to occasionally climb or descend ladders, stairs, or ramps; communicate to exchange information; operate machinery and/or power tools; work in tight or confined spaces, low or high temperatures, outdoor elements, and noisy environments.
Able to perform light work involving constant movement and lifting of objects up to 20 pounds, and occasional movement and lifting of objects up to 100 pounds or more with a team lift as needed.

Responsibilities

Receive and inspect merchandise and fill, sort, pick, pack, and prepare orders for shipment to direct customers and retail stores.
Sort merchandise into order groupings and use appropriate containers, cartons, or packaging for shipment.
Apply designated labels and visually inspect products for quality and presentation.
Inspect merchandise and match it to retail or direct-customer orders; pull items from designated stock locations and place them in proper containers.
Move merchandise among warehouse locations using authorized material-handling equipment or manually load and unload trailers.
Maintain housekeeping and cleanliness and follow procedures for a safe work environment.
Attend mandatory training and in-services, including orientation, safety, and job-skills training.
Assist customers with finding merchandise and making buying decisions when working on the sales floor during store hours.
Communicate issues or needs affecting job execution, including short picks, out-of-stocks, on-hand counts, and supplies.
Follow order processing through to properly closing orders in the BOSS system.
Perform other duties as assigned.