Fulfillment Associate

Newegg•Ontario, CA

About The Position

The Fulfillment Associate processes, verifies, documents, and ships orders and merchandise. The role includes maintaining inventory accuracy, supporting returns and technical-support activities, and keeping the work area clean. Other duties, responsibilities, and tasks may be assigned as necessary.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal communication skills.
  • Physically capable of repetitive standing, lifting, bending, and stooping for long periods.

Nice To Haves

  • Previous experience in returns, warehousing, or manufacturing.

Responsibilities

  • Process each order completely and accurately.
  • Pack orders safely, effectively, and efficiently; verify order number and product quantity before shipping.
  • Maintain required safety precautions and equipment.
  • Use appropriate storage techniques and locations, allocate space, and rotate stock.
  • Sort and prepare merchandise for return merchandise authorization (RMA) requests.
  • Create and manage vendor and internal transfer documentation.
  • Prepare merchandise for shipping with the necessary and correct documentation.
  • Verify the accuracy of all outgoing shipments.
  • Load packages onto carriers as needed.
  • Perform physical inventory counts in the assigned area.
  • Test and troubleshoot hardware and software problems.
  • Provide driver information for merchandise to relevant departments.
  • Support technical-support activities between outbound operations and vendors.
  • Maintain a clean working area.
  • Perform other duties, responsibilities, and tasks as assigned.
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