Seasonal Fulfillment and Receiving Support Associate, Lenox Square Mall

Macy's • Atlanta, GA

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; deliver orders curbside; and monitor alerts so Buy Online Pickup In-Store orders are completed on time. You also help keep the stockroom and sales floor efficient and interact with customers by greeting them, resolving issues, and delivering orders with care.

The role includes receiving merchandise, tagging items, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You work toward sales goals, share Loyalty program benefits, and collaborate with colleagues to serve customers and prepare the store for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, eager to start a new venture, and adaptable to changing priorities; able to work independently and as part of a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain stockroom organization.
• Pick, pack, and retrieve orders from back-of-house storage and deliver orders curbside.
• Monitor alerts and complete Buy Online Pickup In-Store orders on time.
• Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share Loyalty program benefits and work toward daily sales goals.
• Complete orders and organize the stockroom to prepare the team for the next day.
• Collaborate with colleagues to support store operations and customer service.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed