Fuel & Store Manager (FSM)

Lonestar Market•Houston, TX

10d

About The Position

The Fuel & Store Manager is responsible for assisting the Store General Manager in keeping the store operating efficiently and ensuring customer satisfaction. The role includes managing the store when the General Manager is absent, supervising staff, maintaining inventory, and providing excellent customer service. The manager helps the store operate successfully in a fast-paced environment and supports sales targets, safety, and store policies.

Requirements

High school diploma or equivalent.
Previous experience in retail, customer service, or a related field.
Strong organizational and time-management skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Availability to work flexible hours, including weekends and holidays.
Basic computer skills.
Ability to lift and move items weighing up to 50 pounds.
Ability to pass required certifications and administer certification tests to crew members.
Provide an updated TABC or Food Handlers Certificate as required.

Responsibilities

Assist the General Manager in ensuring the store operates smoothly and meets sales targets.
Train, supervise, and evaluate store staff to support efficiency and customer service.
Schedule employees to ensure adequate staffing during peak periods and high customer traffic.
Plan, prepare, and coordinate associates’ daily assignments and activities according to business needs.
Delegate tasks and follow up as needed.
Ensure products are stocked, labeled, and displayed properly.
Monitor inventory and order new stock as required.
Provide excellent customer service and promptly address customer concerns.
Maintain a clean, organized, and welcoming store.
Manage lottery, lotto, and cash registers, including opening and closing tills, counting money, and making deposits.
Conduct regular safety and security checks.
Enforce store policies and procedures and address violations.
Analyze sales trends to maximize sales and upselling while reducing wastage.
Pass required certifications and administer certification tests to crew members.
Provide updated TABC or Food Handlers Certificate as required.
Inform the Line Manager about unusual happenings or act according to safety guidelines.
Regularly update the Line Manager about store affairs and raise issues in advance that could disrupt operations.