General Manager - Fuel Farm

Menzies Aviation•Sacramento, CA

18h

About The Position

The General Manager is responsible for the safety and well-being of Menzies Aviation staff and for managing all aspects of station operations and service delivery at a Fuel Facility (Farm). The role leads implementation and adherence to company Safety, Security, Quality, and Training policies and standard operating procedures, as well as applicable industry and local, state, and federal regulations. The position requires a seasoned senior manager with strong operational and business understanding and leadership skills, capable of running a business in a challenging environment while following corporate governance and financial guidelines. The General Manager leads the senior team in maintaining and improving safety and security systems, risk assessments, inspections, audits, operational training, planning, operational processes, and service delivery. The role participates in station-level budgeting, oversees inventory and accounting processes for company assets and services, and is accountable for station financial performance and compliance. It also engages with customers, pursues business growth, ensures emergency and environmental plans are in place, assigns delegates for security, quality, and environmental compliance, and ensures the safe acquisition, maintenance, and operation of vehicles and ground support equipment. The General Manager directs and motivates managers, monitors safety and operational performance indicators, and ensures consistent accountability for company policies and work rules. The role carries a duty to take reasonable care of the health, safety, and well-being of oneself and others at work. Menzies Aviation prohibits alcohol and drug misuse and conducts regular testing under its Substance Misuse Policy.

Requirements

Bachelor's degree from a four-year college or university, or five to ten years of related experience and/or training, or an equivalent combination of education and experience.
Must be at least 18 years of age.
Excellent leadership and people management skills.
Experience in business development, sales, commercial negotiation, and pricing.
Wide-ranging general management experience, including some years of senior management experience.
Extensive management and/or support service experience, preferably in an airport ground handling environment.
Strong communication and interpersonal skills, confidence to influence and present at all levels, and ability to engage and motivate people at all levels.
Must hold the requisite employment authority to work in the USA.
Must possess and maintain a current valid driver's license.
Ability to proficiently read, write, and speak English.
Must pass a criminal background check and pre-employment drug test.
Must be available and flexible to work variable shifts, including nights, weekends, and holidays.
Proficiency with desktop computing applications, including Microsoft Word, Excel, and PowerPoint.

Responsibilities

Take full responsibility for the safety and well-being of staff, promote a Safety-First culture, and manage all aspects of running the station.
Implement and ensure adherence to Menzies Aviation Safety, Security, Quality, and Training policies and SOPs, as well as relevant industry and government regulations.
Lead and collaborate with the senior team to maintain and enhance safety and security systems, risk assessments, inspections, audits, training programs, planning, operational processes, and service delivery.
Participate in developing station-level budgets.
Ensure processes provide for inventory and accounting of company assets, consumable parts, contracted services, and vendor payments.
Maintain accountability for the station's financial performance and compliance with corporate governance and legal requirements.
Interact regularly with customers to promote the station and assess customer satisfaction.
Pursue new business opportunities and growth of existing services.
Ensure development and implementation of required emergency, continuity, spill prevention, facility response, and environmental plans.
Appoint a Principal Manager for station security matters under the MA Security Manual (SeMS).
Assign a primary delegate to ensure compliance with the Menzies Aviation Quality Assurance Manual (QAM).
Assign a primary delegate to ensure compliance with the Menzies Aviation Environmental Management System (EMS).
Ensure processes are in place for acquisition, maintenance, and safe operation of GSE equipment and vehicles.
Direct and motivate managers to achieve agreed targets.
Review leading and lagging safety and operational performance indicators, including SMART targets, dashboards, audit findings, injury and damage rates, training completion, maintenance completion, coaching completion, safety scores, and delay reports.
Ensure firm, fair, and consistent accountability for compliance with company work rules and policies.
Take reasonable care of personal and others' health, safety, and well-being at work and comply with workplace safety information, training, and procedures.