General Manager - Fuel Facility (Farm)

Menzies Aviation•Santa Ana, CA

6d•$130,000 - $140,000

About The Position

The General Manager is responsible for the safety and well-being of staff and for managing all aspects of the station, which provides aircraft fuel services. The role oversees implementation and adherence to Menzies Aviation’s Safety, Security, Quality, and Training policies and standard operating procedures, as well as applicable industry and local, state, and federal regulations. The General Manager is accountable for station operations and service delivery, financial performance, and compliance with corporate governance and legal requirements. The position calls for a seasoned senior manager with strong operational and business understanding and the ability to lead in a challenging environment while following Menzies corporate governance and financial guidelines. The General Manager works with the senior team to maintain and improve safety and security systems, risk assessments, inspections, audits, training, operational processes, and service delivery. The role also supports station budgeting, asset and inventory controls, customer relationships, business development, emergency and environmental planning, equipment and vehicle management, and the direction and performance of managers. Salary is $130,000–$140,000, commensurate with experience.

Requirements

Bachelor’s degree from a four-year college or university, or five to ten years of related experience and/or training, or an equivalent combination of education and experience.
At least 18 years of age.
Excellent leadership and people management skills.
Experience in business development, sales, commercial negotiation, and pricing.
Broad general management experience, including some years of senior management experience.
Extensive management and/or support service experience; airport ground handling experience is preferred.
Strong communication and interpersonal skills, confidence influencing and presenting at all levels, and ability to engage and motivate people at all levels.
Requisite employment authority to work in the United States.
Current, valid driver’s license.
Ability to read, write, and speak English proficiently.
Ability to pass a criminal background check and pre-employment drug test.
Availability and flexibility to work variable shifts, including nights, weekends, and holidays.
Proficiency with desktop computing applications, including Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Airport ground handling experience.

Responsibilities

Take responsibility for staff safety and well-being, promote a Safety-First culture, and manage station operations.
Implement and ensure adherence to Menzies Aviation Safety, Security, Quality, and Training policies and SOPs, along with applicable industry and governmental regulations.
Collaborate with the senior team to maintain and enhance safety and security systems, risk assessments, inspections, audits, training programs, operational processes, planning, and service delivery.
Participate in developing station-level budgets.
Ensure processes adequately control inventory and account for company assets, consumable parts, contracted services, and vendor payments.
Be accountable for station financial performance and compliance with corporate governance and legal requirements.
Interact regularly with customers to promote the station and measure customer satisfaction.
Pursue new business opportunities and growth of existing services.
Ensure development and implementation of applicable emergency response, emergency action, local contingency, business continuity, spill prevention, facility response, environmental emergency response, and storm water pollution prevention plans.
Appoint a Principal Manager for station security matters under the MA Security Manual (SeMS).
Assign a primary delegate to ensure compliance with the Menzies Aviation Quality Assurance Manual (QAM).
Assign a primary delegate to ensure compliance with the Menzies Aviation Environmental Management System (EMS).
Ensure processes support acquisition, maintenance, and safe operation of GSE equipment and vehicles.
Direct and motivate managers to achieve agreed targets.
Review leading and lagging safety and operational performance indicators, including targets, dashboards, audit findings, injuries, training completion, workers’ compensation, aircraft and GSE damage, preventive maintenance, safety coaching, delays, and related measures.
Ensure firm, fair, and consistent accountability for compliance with company work rules and policies.
Take reasonable care of personal and others’ health, safety, and well-being at work and comply with workplace safety information, training, rules, and procedures.