General Manager - Fuel Facility (Farm)

Menzies Aviation Careers•Santa Ana, CA

About The Position

The General Manager is responsible for the safety and well-being of staff and for managing all aspects of station operations and service delivery at an aircraft fuel facility. The role ensures implementation and adherence to Menzies Aviation’s Safety, Security, Quality, and Training policies and procedures, as well as applicable industry and local, state, and federal regulations. It requires a seasoned senior manager with strong operational and business understanding who can run a business in a challenging environment while maintaining corporate governance and financial guidelines. The General Manager is accountable for station financial performance and compliance, supports budget development, oversees asset inventory and accounting, and promotes customer satisfaction and business growth. The role leads managers toward agreed targets and maintains effective safety, security, quality, environmental, training, and operational systems. It also oversees emergency and environmental response plans, assigns station security and compliance delegates, and ensures the acquisition, maintenance, and safe operation of ground support equipment and vehicles. The position requires variable-shift availability, including nights, weekends, and holidays. Applicants must have employment authorization to work in the United States, a current valid driver’s license, English proficiency, and the ability to pass criminal background and pre-employment drug checks. Salary is $130,000–$140,000, commensurate with experience.

Requirements

Bachelor’s degree from a four-year college or university, or five to ten years of related experience and/or training, or an equivalent combination of education and experience.
Must be at least 18 years of age.
Excellent leadership and people-management skills.
Experience in business development, sales, commercial negotiation, and pricing.
Wide-ranging general management experience, including some years of senior management experience.
Extensive management and/or support-service experience; airport ground handling experience is preferred.
Strong communication and interpersonal skills, with confidence to influence and present at all levels.
Ability to influence, engage, and motivate people at all levels.
Must have employment authorization to work in the United States.
Must possess and maintain a current, valid driver’s license.
Must be able to proficiently read, write, and speak English.
Must be able to pass a criminal background check and pre-employment drug test.
Must be available and flexible to work variable shifts, including nights, weekends, and holidays.
Proficiency in desktop computing applications, including Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Airport ground handling experience.

Responsibilities

Take responsibility for staff safety and well-being, promote a Safety-First culture, and manage all other aspects of running the station.
Implement and ensure adherence to company Safety, Security, Quality, and Training policies and SOPs, as well as relevant industry and government regulations.
Collaborate with the senior team to maintain and enhance safety and security systems, risk assessments, inspections, audits, training programs, operational planning and processes, and service delivery.
Participate in developing station-level budgets.
Ensure adequate processes for inventory and accounting of company assets, consumable parts, contracted services, and vendor payments.
Be accountable for the station’s financial performance and compliance with corporate governance and legal requirements.
Interact regularly with customers to promote the station and assess customer satisfaction.
Pursue new business opportunities and growth of existing services.
Ensure development and implementation of applicable emergency, continuity, spill-prevention, facility-response, environmental-response, and stormwater plans.
Appoint a Principal Manager for station security matters in accordance with the MA Security Manual (SeMS).
Assign a primary delegate to ensure compliance with the Menzies Aviation Quality Assurance Manual (QAM).
Assign a primary delegate to ensure compliance with the Menzies Aviation Environmental Management System (EMS).
Ensure processes support acquisition, maintenance, and safe operation of GSE equipment and vehicles.
Direct and motivate Managers to achieve agreed targets.
Review leading and lagging safety and operational performance indicators, including targets, dashboards, audit findings, injury and damage rates, training completion, maintenance completion, safety scores, and delay reports.
Ensure firm, fair, and consistent accountability for compliance with company work rules and policies.
Take reasonable care of personal and others’ health, safety, and well-being at work, following provided information, training, and workplace rules and procedures.