Fuel Center Clerk

Kroger•Commerce Township, MI

12d

About The Position

The Fuel Center Clerk assists customers, operates the cash register, and maintains the neatness and cleanliness of the fuel center. The role includes pumping gas, completing inspections, recovering stock, preparing incident and security reports, and maintaining compliance documentation. The clerk demonstrates the company's core values of respect, honesty, integrity, diversity, inclusion, and safety while providing customer service and following company policies and safety standards. The position requires the ability to work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, handle customer and business information with honesty and integrity, follow directions, and seek assistance when needed. The clerk also provides support through direct interaction with minors, individuals with special needs, and older adults. Essential job functions must be performed with or without reasonable accommodation.

Requirements

Familiarity with industry or technical terms and processes.
Ability to work in a fast-paced environment.
Ability to work without direct supervision.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Any related experience.
Knowledge of company policies, procedures, and organizational structure.

Responsibilities

Model Customer 1st behavior and deliver excellent customer service while encouraging other associates to do the same.
Pump gas.
Complete daily tours and inspections.
Fill out incident and security reports, including Fuel Spill Reports when applicable.
Clean up fuel spills.
Recover displays and maintain department cleanliness.
Perform cashier functions.
Answer telephones.
Comply with corporate policies, safety guidelines, and standards.
Promote and follow company initiatives.
Maintain knowledge of emergency plans, numbers, and procedures.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.