Fuel Center/Clerk

Kroger•Arlington, TX

12d

About The Position

Assist customers and manage the cash register while maintaining the fuel center’s neatness and cleanliness. Recover stock, complete incident and security reports, and maintain compliance documentation. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position requires working cooperatively in a fast-paced and sometimes stressful environment, managing conflict reasonably and cooperatively, handling customer and business information honestly, following directions, seeking assistance when needed, and supporting minors, individuals with special needs, and older adults through direct interaction. Must be able to perform the essential job functions with or without reasonable accommodation.

Requirements

Familiarity with industry or technical terms and processes.
Ability to work in a fast-paced environment.
Ability to work without direct supervision.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Must be able to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Any related experience.
Knowledge of company policies, procedures, and organizational structure.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Pump gas.
Complete daily tours and inspections.
Complete incident and security reports.
Clean up fuel spills and complete Fuel Spill Reports.
Recover displays and maintain department cleanliness.
Perform cashier functions.
Answer telephones.
Comply with corporate policies and all safety guidelines and standards.
Promote and follow company initiatives.
Maintain knowledge of emergency plans, numbers, and procedures.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Handle customer and business information with honesty and integrity.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide direct support and assistance to minors, individuals with special needs, and/or older adults.