Fuel Center Clerk

Kroger•Middletown, OH

About The Position

The Fuel Center Clerk assists customers, operates the cash register, and maintains the fuel center’s cleanliness and organization. The role includes pumping gas, recovering stock, completing inspections and reports, and maintaining compliance documentation. The clerk is expected to demonstrate respect, honesty, integrity, diversity, inclusion, and safety, and to provide excellent customer service while following company policies and safety standards.

Requirements

Familiarity with industry or technical terms and processes.
Ability to work in a fast-paced environment.
Ability to work without direct supervision.
Ability to work cooperatively in a high-paced and sometimes stressful environment.
Ability to manage conflict reasonably, nonconfrontationally, and cooperatively.
Ability to act honestly and with integrity when handling customer and business information.
Ability to follow directions and seek assistance as needed to resolve customer and business issues.
Must be able to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Any related experience.
Knowledge of company policies, procedures, and organizational structure.

Responsibilities

Model Customer 1st behavior and deliver or encourage excellent customer service.
Pump gas.
Complete daily tours and inspections.
Complete incident, security, and fuel spill reports.
Clean up fuel spills.
Recover displays and maintain department cleanliness.
Perform cashier functions.
Answer telephones.
Comply with corporate policies, safety guidelines, and standards.
Promote and follow company initiatives.
Maintain knowledge of emergency plans, numbers, and procedures.
Provide direct support and assistance to minors, individuals with special needs, and older adults.
Maintain compliance documentation.