Fuel Center Clerk

The Kroger Co.•West Jordan, UT

15h

About The Position

The Fuel Center Clerk assists customers, manages the cash register, pumps gas, and maintains the neatness and cleanliness of the fuel center. The role includes recovering stock and displays, completing inspection and compliance documentation, and preparing incident, security, and fuel spill reports. The clerk is expected to demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety while delivering excellent customer service and following company policies and safety standards. The position requires the ability to work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, handle customer and business information honestly and with integrity, and follow directions while seeking assistance when needed. The clerk also provides direct support and assistance to minors, individuals with special needs, and older adults. Essential job functions must be performed with or without reasonable accommodation.

Requirements

Familiarity with industry or technical terms and processes.
Ability to work in a fast-paced environment.
Ability to work without direct supervision.
Ability to work cooperatively in a sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to handle customer and business information honestly and with integrity.
Ability to follow directions and seek assistance when needed.

Nice To Haves

Any related experience.
Knowledge of company policies, procedures, and organizational structure.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Pump gas.
Complete the daily tour and inspection.
Fill out incident and security reports.
Clean up fuel spills and complete Fuel Spill Reports.
Recover displays and maintain department cleanliness.
Perform cashier functions.
Answer telephones.
Comply with corporate policies and safety guidelines and standards.
Promote and follow company initiatives.
Maintain knowledge of emergency plan numbers and procedures.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.