Fuel Center Clerk

Kroger•Cincinnati, OH

12d

About The Position

The Fuel Center Clerk assists customers and operates the cash register while maintaining the fuel center’s cleanliness and appearance. The role includes pumping gas, recovering stock, completing inspections and reports, maintaining compliance documentation, and following company policies and safety standards. The clerk demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety, and provides support through direct interaction with minors, individuals with special needs, and older adults.

Requirements

Familiarity with industry or technical terms and processes.
Ability to work in a fast-paced environment.
Ability to work without direct supervision.
Ability to work cooperatively in a sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary.
Must be able to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Related experience.
Knowledge of company policies, procedures, and organizational structure.

Responsibilities

Model Customer 1st behavior and deliver or encourage excellent customer service.
Pump gas.
Complete daily tours and inspections.
Fill out incident and security reports.
Clean up fuel spills and complete Fuel Spill Reports.
Recover displays and maintain department cleanliness.
Perform cashier functions.
Answer telephones.
Comply with corporate policies, safety guidelines, and standards.
Promote and follow company initiatives.
Maintain knowledge of emergency plans, numbers, and procedures.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Maintain compliance documentation.