Full-Time Fuel Attendant/Customer Service Rep.
About The Position
The Fuel Attendant & Customer Service Representative supports day-to-day store and fueling-station operations. The position is responsible for safe, efficient fuel dispensing, assisting customers inside and outside the store, and maintaining a clean, safe, and welcoming environment. It combines customer service, fueling assistance, and compliance with company safety and operational standards. The role includes greeting and serving customers, operating fuel pumps and propane dispensers, processing transactions, maintaining the store and fueling areas, and collaborating with team members. The position is scheduled Tuesday through Saturday, 8:00 AM to 5:00 PM, and may require flexibility to work evenings, weekends, and holidays.
Requirements
- Strong customer service and communication skills.
- Safety-focused mindset and attention to detail.
- Ability to multitask and stay organized in a fast-paced environment.
- Dependability, self-motivation, and ability to follow direction.
- Basic computer and POS system proficiency.
- Ability to learn and apply fueling and safety procedures.
- Team-oriented attitude and flexibility for various duties.
- Ability to complete propane training as required by state or local regulation.
- Frequent standing, walking, bending, and reaching throughout the shift.
- Ability to lift, carry, and move items weighing up to 50 pounds.
- Ability to communicate clearly in person and over the phone.
Nice To Haves
- High school diploma or equivalent preferred.
- Previous experience in retail, fuel service, or a customer service environment preferred.
- Basic understanding of fuel safety and compliance procedures preferred.
Responsibilities
- Greet customers promptly and professionally and provide a welcoming experience.
- Provide efficient, friendly, and accurate service at checkout and during fueling interactions.
- Communicate promotions, loyalty programs, and product recommendations.
- Assist customers with fueling, propane dispensing, and other needs; handle inquiries or concerns and escalate them to management as needed.
- Safely operate fuel pumps and propane dispensers in compliance with company, state, and federal safety regulations.
- Verify fuel types and pump markings to prevent errors and contamination.
- Monitor the fueling area for leaks, spills, and hazards; respond promptly and report incidents to management.
- Follow safety protocols, including emergency fuel shutoff procedures, and maintain required fuel- and propane-handling training and certifications.
- Process cash, credit, and debit transactions through the POS system.
- Perform cash counts, safe drops, and drawer balancing according to company policy.
- Verify identification for restricted sales, including alcohol, tobacco, lottery, or credit purchases.
- Follow cash-handling and loss-prevention procedures.
- Keep interior and exterior station areas clean and well-maintained.
- Maintain fuel-island supplies, including squeegees, paper towels, and windshield cleaner.
- Clean and restock self-serve beverage and food stations, ensuring freshness and quality.
- Empty trash, sweep pump areas, and maintain restrooms and entryways.
- Report maintenance issues, pump malfunctions, and safety hazards immediately.
- Collaborate with team members to achieve store goals and maintain smooth operations.
- Assist with deliveries, stocking, and merchandise rotation.
- Support special projects or promotions assigned by management.
- Follow company policies, procedures, and operational standards.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
