Full-Time Fuel Attendant/Customer Service Rep.

Hassan & Sons Inc•Oregon City, OR

11d•$0 - $17

About The Position

The Fuel Attendant/Customer Service Rep supports the day-to-day operations of the store and fueling station. The role helps ensure safe and efficient fuel dispensing, assists customers inside and outside the store, and maintains a clean, safe, and welcoming environment. It combines customer service, fueling assistance, and adherence to company safety and operational standards. The position is scheduled Monday to Thursday, 3:00 PM to 9:00 PM. The employee must be able to work flexible hours, including evenings, weekends, and holidays.

Requirements

High school diploma or equivalent preferred.
Previous experience in retail, fuel service, or a customer service environment preferred.
Basic understanding of fuel safety and compliance procedures preferred.
Ability to complete propane training as required by state or local regulation.
Strong customer service and communication skills.
Safety-focused mindset and attention to detail.
Ability to multitask and stay organized in a fast-paced environment.
Dependable, self-motivated, and able to follow direction.
Basic computer and POS system proficiency.
Ability to learn and apply fueling and safety procedures.
Team-oriented attitude and flexibility for various duties.
Frequent standing, walking, bending, and reaching throughout the shift.
Ability to lift, carry, and move items up to 50 pounds.
Ability to communicate clearly in person and over the phone.

Nice To Haves

High school diploma or equivalent.
Previous experience in retail, fuel service, or a customer service environment.
Basic understanding of fuel safety and compliance procedures.

Responsibilities

Greet customers promptly and professionally, providing a welcoming and positive experience.
Provide efficient, friendly, and accurate service at checkout and during fueling interactions.
Communicate promotions, loyalty programs, and product recommendations to customers.
Assist customers with fueling, propane dispensing, and other needs.
Handle customer inquiries and concerns, escalating them to management as needed.
Safely operate fuel pumps and propane dispensers in accordance with company, state, and federal safety regulations.
Verify fuel types and pump markings to ensure accuracy and prevent contamination.
Monitor the fueling area for leaks, spills, and hazards; respond promptly and report incidents to management.
Follow safety protocols, including emergency fuel shutoff procedures, and maintain required fuel- and propane-handling training and certifications.
Process cash, credit, and debit transactions accurately through the POS system.
Perform cash counts, safe drops, and drawer balancing according to company policy.
Verify identification for restricted sales, including alcohol, tobacco, lottery, or credit purchases.
Follow cash-handling and loss-prevention procedures.
Keep interior and exterior station areas clean and well-maintained.
Maintain fuel island supplies, including squeegees, paper towels, and windshield cleaner.
Clean and restock self-serve beverage and food stations, ensuring freshness and quality.
Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways.
Report maintenance issues, pump malfunctions, and safety hazards immediately.
Collaborate with team members to achieve store goals and maintain smooth operations.
Assist with deliveries, stocking, and merchandise rotation.
Support special projects and promotions as assigned by management.
Follow company policies, procedures, and operational standards.