Fuel and Lubricant Account Manager - New Century FS

Growmark•Ames, IA

11d

About The Position

New Century FS is headquartered in Ames, Iowa, with branches across Central to Northwest Iowa and Southeast South Dakota. It employs approximately 330 employees, including seasonal workers, and serves over 13,000 customers. The company provides energy, agronomy, agri-finance, precision agriculture, nutrient management, feed, grain, and turf products and services. New Century FS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada. The Fuel and Lubricants Account Manager grows existing energy accounts and secures key accounts and new business opportunities. The role sells at all levels of management, builds long-term stakeholder relationships, and drives sales and business development across markets, including expansion into other markets that benefit the company. The manager is accountable for sales and marketing of Fuel, Propane, and Lubricants products within an assigned territory and works with internal teams to meet customer expectations, close sales, and establish new customers.

Requirements

Normally requires a bachelor’s degree in marketing or an acquired technical discipline and at least 2 years of related work experience generating profitable sales in the assigned territory.
Demonstrated business knowledge, collaboration, communication, customer focus, decision-making, and skill-development abilities.
Must have and maintain a valid driver’s license and satisfactory driving record.
May be required to travel independently and overnight.
Ability to work extended hours as business conditions warrant.
Must be able to obtain and maintain applicable professional certifications associated with the energy industry, such as EMS or CPS.
Ability and willingness to participate in required training, including education on GROWMARK policies and procedures and position-related training.
Employment is contingent on applicable and legally permissible job-related background, drug, motor vehicle, and/or reference checks.

Nice To Haves

Understanding of GROWMARK agronomy and/or energy division products and services.

Responsibilities

Sell and market Fuel, Propane, and Lubricants products within the assigned territory.
Grow existing energy accounts, secure key accounts and new business, and build long-term stakeholder relationships.
Keep informed about industry trends and market updates through industry publications.
Manage relationships with new and existing customers; understand their needs and provide technical and sales strategies.
Maintain accurate sales activity, customer interaction, and pipeline records in the company CRM system.
Provide weekly, monthly, and quarterly sales reports and updates to leadership.
Develop sales at a measured pace consistent with product growth plans and profitable sales objectives.
Host or support customer training on product use, safety procedures, seasonal buying, and bulk tank maintenance.
Help customers proactively plan for seasonal needs or supply disruptions.
Meet sales goals established by the supervisor and support profitable growth through target marketing, competitive analysis, and risk management.
Co-develop and provide service for account-retention strategies and sales plans, and implement programs consistent with corporate guidelines.
Identify opportunities to expand the product portfolio and pursue cross-selling and upselling.
Coordinate with management, customer service, and finance to meet customer expectations, close sales, and set up new customers.
Lead efforts to resolve customer issues by determining root causes and solutions and ensuring customer satisfaction.
Provide customers and prospects with value-added products, services, and recommendations.
Provide leadership for other sales team members.
Promote service plans, tank monitors, and automatic delivery programs where applicable.
Conduct and assist with training and informational meetings.
Monitor and report competitor pricing, market activity, and customer shifts to inform strategic decisions.
May assist with company budget development by forecasting sales volumes, projected margins, and expenses.
Follow GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA, and DOT policies and procedures as applicable.
Perform other duties as assigned.