Fuel and Lubricant Account Manager - New Century FS

GROWMARK, Inc.•Ames, IA

12d

About The Position

The Fuel and Lubricants Account Manager grows existing energy accounts and secures key accounts and new business opportunities. The role drives sales and business development across assigned markets, builds long-term stakeholder relationships, and may expand into other markets beneficial to the company. The position is accountable for sales and marketing of fuel, propane, and lubricant products within an assigned territory. It develops profitable sales through customer relationship management, account retention and sales planning, targeted marketing, competitive analysis, risk management, product recommendations, and cross-selling and upselling. The Account Manager works with internal management, customer service, and finance teams to meet customer expectations, close sales, and onboard new customers; leads efforts to resolve customer issues; and provides leadership to other sales team members. The role also provides or supports customer training on product use, safety procedures, seasonal purchasing, and bulk tank maintenance; helps customers plan for seasonal needs and supply disruptions; promotes service plans, tank monitors, and automatic delivery programs where applicable; maintains CRM activity and pipeline records; and provides regular sales updates to leadership. The position may involve independent and overnight travel, extended hours as business conditions warrant, and occasional exposure to challenging weather, dust, fumes, chemicals, electrical hazards, and varying heights. Lifting 51–70 pounds may be required.

Requirements

Normally requires a bachelor's degree in marketing or an acquired technical discipline and at least 2 years of related work experience generating profitable sales in the assigned territory.
Demonstrated business knowledge, collaboration, communication, customer focus, decision-making, and skill-development abilities.
Must have and maintain a valid driver's license and satisfactory driving record.
May be required to travel independently and overnight.
Ability to work extended hours as business conditions warrant.
Must be able to obtain and maintain applicable professional certifications associated with the energy industry, such as EMS or CPS.
Ability and willingness to participate in required training, including training on GROWMARK policies and procedures and other position-related training.
May be required to lift 51–70 pounds.

Nice To Haves

Understanding of GROWMARK agronomy and/or energy division products and services.

Responsibilities

Sell and market fuel, propane, and lubricant products within the assigned territory.
Grow existing energy accounts and secure key accounts and new business opportunities.
Manage relationships with new and existing customers and build long-term relationships with stakeholders.
Understand customer needs and develop innovative technical and sales strategies.
Maintain accurate records of sales activity, customer interactions, and pipeline in the company CRM system.
Provide weekly, monthly, and quarterly sales reports and updates to leadership.
Develop sales at a measured pace consistent with product growth plans and profitable sales goals.
Host or support customer training on product use, safety procedures, seasonal buying, and bulk tank maintenance.
Help customers proactively plan for seasonal needs and supply disruptions.
Meet sales goals established by the supervisor.
Drive profitable sales growth through target marketing, competitive analysis, and risk management.
Co-develop and deliver account-retention strategies and sales plans, and implement programs consistent with corporate guidelines.
Identify opportunities to expand the product portfolio.
Work with management, customer service, and finance to meet customer expectations, close sales, and set up new customers.
Lead efforts to identify root causes and solutions for customer issues and ensure customer satisfaction.
Provide value-added products, services, and recommendations to customers and prospects.
Provide leadership for other sales team members.
Promote service plans, tank monitors, and automatic delivery programs where applicable.
Seek cross-selling and upselling opportunities.
Conduct and assist with training and informational meetings.
Monitor and report competitor pricing, market activity, and customer shifts.
May assist with company budget development by forecasting sales volumes, projected margins, and expenses.
Follow applicable GROWMARK Code of Conduct, Corporate Compliance Program, Environmental Health and Safety, OSHA, and DOT policies and procedures.
Perform other duties as assigned.