FTC Manager

City of New York•New York, NY
•$110,000 - $119,985

About The Position

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. The Office of Family Team Conferencing facilitates a continuum of conferences in support of Child Protection divisional best practices, which may include processing out-of-home foster care placements for children considered unsafe or at risk in their natural environment. The FTC Manager supervises Child and Family Specialists and a Kinship Specialist, oversees timely screening and assignment of conference requests, and ensures safety and risk concerns are addressed during conferences. The manager upholds agency policy and the Family Team Conference Model, reviews emergency home studies and placement waiver requests, approves emergency funds and requested items for kinship resources, and facilitates multidisciplinary team meetings for voluntary foster care placements. The role also includes administrative data analysis, collaboration with internal divisions and external stakeholders, staff coaching and supervision, and participation in inter- and intra-agency meetings to develop policies and procedures.

Requirements

  • A bachelor's degree from an accredited college and four years of full-time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents, such as child welfare agencies, day-care, educational institutions, mental health groups, pediatrics, or juvenile justice.
  • At least 18 months of the required experience must be in a supervisory, administrative, managerial, or executive capacity.
  • Education and/or experience equivalent to the stated degree and experience requirements may be accepted, but all candidates must have at least 18 months of supervisory, administrative, managerial, or executive experience.
  • A Master's degree in Social Work may substitute for one year of the required general experience.

Responsibilities

  • Supervise a team of Child and Family Specialists and a Kinship Specialist.
  • Ensure conference requests are screened and assigned to a facilitator in a timely manner.
  • Ensure safety and risk concerns are identified and addressed by the facilitator during Family Team Conferences.
  • Apply and uphold agency policy consistent with conferencing mandates.
  • Maintain fidelity to the Family Team Conference Model and consensus decision-making, initiating a high-level review when decisions conflict with safety or policy.
  • Review Emergency Home Studies completed by Child and Family Specialists and Kinship Specialists before sharing them with OPA for FCA assignment.
  • Review criminal history, IC reports, and Child Welfare history to approve or disapprove safety and non-safety waivers for placement in a resource home.
  • Approve emergency funds requested and prepared by Child and Family Specialists.
  • Approve furniture and clothing items requested in DOAS for kinship resources to meet the needs of children in their care.
  • Facilitate multidisciplinary team meetings for requested voluntary foster care placements; escalate requests to the DCP Deputy Commissioner of Social Services for approval if placement is not diverted.
  • Perform administrative functions, including area data analysis.
  • Coordinate and collaborate with Child Welfare Programs divisions and outside stakeholders, including community organizations, to support conferencing.
  • Provide supervision through communication, modeling, coaching, education, and support, using the Kadushian model of supervision.
  • Attend inter- and intra-agency meetings to share information and develop policies and procedures.
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