FTC Manager

City of New York•New York, NY
•$68,213 - $187,716

About The Position

The FTC Manager works in the Administration for Children’s Services’ Office of Family Team Conferencing, which facilitates conferences in support of Child Protection best practices, including those related to out-of-home foster care placements when children are unsafe or at risk in their natural environment. The manager supervises Child and Family Specialists and a Kinship Specialist, oversees conference request screening and assignment, and ensures safety and risk concerns are addressed in conferences. The role applies agency policy and maintains fidelity to the Family Team Conference Model, using consensus decision-making and initiating high-level review when decisions raise safety or policy concerns. The manager reviews Emergency Home Studies and placement-related records and waiver requests; approves emergency funds and requested furniture or clothing for kinship resources; facilitates multidisciplinary meetings about voluntary foster-care placements; and escalates placement requests that are not diverted for approval. The position also includes administrative data analysis, collaboration with agency divisions and external stakeholders, staff supervision and development, and participation in inter- and intra-agency meetings to share information and develop policies and procedures.

Requirements

  • Baccalaureate degree from an accredited college and four years of full-time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents, or equivalent education and experience.
  • At least 18 months of experience in a supervisory, administrative, managerial, or executive capacity.
  • A Master's degree in Social Work may substitute for one year of the required general experience.

Responsibilities

  • Supervise a team of Child and Family Specialists and a Kinship Specialist on a daily basis.
  • Ensure conference requests are screened and assigned to a facilitator in a timely manner.
  • Ensure facilitators identify and address all safety and risk concerns during Family Team Conferences.
  • Apply and uphold agency policy consistent with conferencing mandates.
  • Maintain fidelity to the Family Team Conference Model and use consensus decision-making; initiate a high-level review when a conference decision falls outside safety or policy requirements.
  • Review Emergency Home Studies completed by Child and Family Specialists and Kinship Specialists before sharing them with OPA for FCA assignment.
  • Review criminal history, IC reports, and child welfare history to approve or disapprove safety and non-safety waivers for placement in a resource home.
  • Approve emergency funds requested and prepared by Child and Family Specialists.
  • Approve furniture and clothing items requested in DOAS for kinship resources to meet the needs of children in their care.
  • Facilitate multidisciplinary team meetings for requested voluntary foster-care placements; escalate requests that are not diverted to the DCP Deputy Commissioner of Social Services for approval.
  • Perform administrative functions, including area data analysis.
  • Coordinate and collaborate with Child Welfare Programs divisions and outside stakeholders, including community organizations, to support conferencing.
  • Provide supervision through communication, modeling, coaching, education, and support, using the Kadushian model of supervision.
  • Attend inter- and intra-agency meetings to share information and develop policies and procedures.
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