FSQA Tech I 2nd shift

Westrock Coffee Company•Conway, AR

About The Position

The FSQA Technician I performs real-time quality control checks on raw materials, in-process items, and finished products throughout the production cycle. The role ensures compliance with food safety regulations, internal quality standards, and safety protocols. The technician operates, calibrates, and maintains laboratory instruments; verifies production records and inline quality checks; and documents inspection results. This position reports to the FSQA Supervisor of the designated area.

Requirements

High school diploma or GED.
1–2 years of experience in quality inspection, auditing, data collection, or testing.
At least 6 months of experience in a laboratory setting.
Proficiency in Microsoft Office and database systems.
Ability to read and interpret technical documents and specifications.
Strong attention to detail and logical reasoning skills.
Effective communication and teamwork abilities.
Ability to follow schedules, SOPs, and verbal and written instructions.
English proficiency in reading and speaking.
Strong math skills, including percentages, averages, and standard deviation.
Ability to respond promptly to internal and external information requests.

Nice To Haves

Prior experience in food manufacturing.

Responsibilities

Inspect packaging and products to ensure compliance with defined specifications.
Perform in-process quality checks and evaluate the accuracy of work performed by production and QA personnel.
Ensure products meet specification requirements and comply with FSMA and Global Food Safety standards.
Perform quality checks including pressure tests, sensory evaluations, product-specific measurements and evaluations, laboratory quality checks and analysis, weights, date codes, and packaging integrity.
Perform laboratory analysis of products.
Enter test results into the quality database and complete required documentation for laboratory samples.
Identify and segregate nonconformances and notify FSQA leadership for appropriate disposition.
Visually inspect finished product containers and cases for defects or inconsistencies.
Conduct testing on held or reworked products as assigned.
Maintain laboratory cleanliness and organization to ensure a safe and compliant environment.
Calibrate and maintain laboratory equipment according to established procedures.
Adhere to company policies, procedures, safety standards, and GMP requirements.
Collaborate with team members and contribute to FSQA goals by performing additional duties as assigned.