FSQA Superintendent (Tempo Meals)

Home Chef•San Bernardino, CA

About The Position

The FSQA Superintendent supports the Ready to Heat (RTH) team in maintaining compliant food safety and quality programs and leads by example in promoting food safety culture. This position oversees food safety, quality assurance, and sanitation in Home Chef’s RTH kitchens, ensuring that key RTH systems meet regulatory, food safety, quality, and SQF requirements. The role works closely with plant and cross-functional teams to identify gaps, improve processes, maintain program compliance, and address deviations through corrective action. The Superintendent supports day-to-day RTH operations, including reviewing production and critical control point (CCP) records for weekly positive release of meals, supporting sanitation and quality control supervisors and hourly staff, and responding to escalations in a 24/7 production environment. The position also helps staff shifts, coaches personnel, develops and supports supervisory staff, and communicates and trains plant FSQA teams on program rollouts and updates. The role may require up to 10% travel.

Requirements

  • Completion of a two-year program such as an associate degree.
  • At least 3 years of supervisory experience in quality assurance, food safety, food distribution, food manufacturing, supply chain, or a related field.
  • Understanding of Quality Management Systems.
  • Experience developing, implementing, and maintaining food safety and quality programs.
  • Exceptional written, verbal, and interpersonal skills.
  • Self-starter who is results-oriented, resourceful, and takes initiative.
  • Ability to handle multiple responsibilities.
  • Demonstrated ability to embrace change and learn quickly in a fast-paced environment.

Nice To Haves

  • Previous experience with GFSI, SQF, and USDA audits.

Responsibilities

  • Oversee food safety, quality assurance, and sanitation in Home Chef’s ready-to-heat kitchens.
  • Ensure enforcement of RTH food safety and quality systems to meet regulatory, food safety, quality, and SQF requirements.
  • Assist with gathering, trending, and reporting performance metrics.
  • Work with plant teams and cross-functional partners to identify gaps and propose changes to processes affecting quality systems compliance.
  • Review production and CCP records for weekly positive release of RTH meals.
  • Support RTH Sanitation and QC supervisors and hourly staff in day-to-day operations.
  • Respond to escalations and provide solutions in a 24/7 production environment.
  • Provide coverage support as needed in a 24/7 production environment.
  • Work with recruiting teams to adequately staff each shift.
  • Assist supervisors with personnel coaching as needed.
  • Improve the RTH Food Safety & Quality Management System.
  • Identify program gaps through internal audits or CAPA.
  • Develop corrective actions for deviations and gaps in partnership with FSQA and cross-functional teams.
  • Deliver training to plant FSQA teams related to program rollouts.
  • Communicate new or updated programs to plant and corporate stakeholders.
  • Develop RTH supervisory staff.
  • Lead weekly supervisory meetings.
  • Serve as a subject matter expert for new program rollouts.
  • Identify developmental opportunities and coach the supervisory team.
  • Conduct performance reviews for direct reports.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid holidays
  • Sick time
  • Vacation time
  • 401(k) program
  • Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
  • 401(k) match
  • Paid time off
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