FSQA Administrative Assistant

Trident Seafoods Corporation•Carrollton, GA

About The Position

The FSQA Administrative Assistant supports quality assurance activities, regulatory compliance, and the QA Department’s relationships with internal and external customers, manufacturing sites, and internal resources. The role maintains QA systems and records and performs administrative and technical work to verify conformance with standard operating procedures and regulatory requirements. The position supports quality and compliance investigations, supplier and contract manufacturer qualification, laboratory testing programs, HACCP and sanitation plan accuracy, and new product introductions and renovations. It also contributes to continuous improvement projects and performs other duties as assigned. Work is split between an office setting and a temperature-controlled manufacturing environment. The role requires extended visual attention to computer monitors and sustained mental concentration for scheduling, communication, and problem-solving. Employees typically remain seated for extended periods and may occasionally lift or carry objects weighing up to 10 pounds.

Requirements

  • At least 2 years of experience in food safety and quality assurance.
  • High school diploma or equivalent.
  • Knowledge of record-retention policies, standard operating procedures, and document control workflows.
  • Proficiency in modern office suites, particularly advanced Microsoft Excel.
  • Ability to organize, edit, file, archive, and update controlled quality manuals and inspection logs.
  • Ability to work autonomously with minimal supervision, manage competing priorities, and meet tight operational deadlines.

Nice To Haves

  • At least 2 years of experience in seafood processing.
  • HACCP certification.
  • Bachelor’s degree in an equivalent field of study.

Responsibilities

  • Maintain systems used in QA, including QA audit records and training records.
  • Perform protocol, data, report, administrative, and technical duties to verify conformance with applicable SOPs and regulatory requirements.
  • Notify management of quality and compliance trends and service failures.
  • Facilitate changes to SOPs, policies, training materials, and other technical documents.
  • Recommend and implement modifications to quality or production standards to achieve optimum quality within equipment capability.
  • Support product quality and co-manufacturing failure investigations and define investigational strategy.
  • Manage supplier, ingredient, and contract manufacturer qualification processes, including documentation review, facility audits, and product testing.
  • Direct third-party laboratory testing programs for nutritional analysis, shelf-life studies, stability testing, and claim substantiation; analyze and synthesize results to guide decisions and continuous improvement.
  • Ensure the accuracy of HACCP and sanitation plans for primary and value-added processing.
  • Manage new product introductions and renovation projects.
  • Contribute to department continuous improvement projects.
  • Perform other duties as assigned.

Benefits

  • Discretionary/performance-based incentives may be available to eligible full-time employees.
  • Medical, dental, and vision insurance plans.
  • Optional HRA/HSA.
  • Telemedicine.
  • Employee assistance and wellness programs.
  • Long-term disability.
  • Basic life and AD&D insurance.
  • 401(k) with company match.
  • Paid time off, initially 20 days per year for full-time employees and adjusted commensurate with relevant experience.
  • 10 paid holidays each year.
  • Paid parental leave.
  • Commuter and transit programs.
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