FSQ Supervisor

Maola Local Dairies•Hyattsville, MD

1d•$80,000 - $95,000

About The Position

The FSQ Supervisor, described in the posting as the Quality Assurance Supervisor, monitors and advances food safety and quality programs. Through daily process checks and short- and long-term projects, the supervisor ensures regulatory compliance and supports the delivery of safe, high-quality products. The position oversees the daily functioning of the lab, including employee development, safety, continuous improvement, data analysis, problem solving, and regulatory compliance. This role provides leadership and support to Lab Technicians, oversees lab operations and staffing, and develops and verifies the SQF system. It supports external audits and certification audits, maintains lab procedures and training, manages lab supplies and equipment within budget, and drives corrective and preventive actions, including responses to customer complaints. The supervisor also analyzes trends, reports quality key performance metrics, performs Lab Technician duties when needed, and serves as backup to the FSQ Manager. The role has direct reports.

Requirements

High school diploma, GED, or international equivalent required.
At least two years of quality assurance experience in food manufacturing, a biological field, or a related field.
At least one year of supervisory experience or experience leading a team.
SQF Practitioner certification or qualification by experience.
Excellent communication skills and the ability to prioritize food safety and customer satisfaction.
Ability to balance competing priorities, work efficiently in a fast-paced environment, and remain motivated to learn and develop new capabilities.
Proficient record-keeping skills and attention to detail.
Effective problem-solving skills.
Ability to obtain PCQI certification.
Proficiency in Excel, Word, PowerPoint, and other basic computer programs.

Nice To Haves

Dairy manufacturing experience.
Bachelor’s degree in food science, biology, chemistry, or a related field.
Experience with GFSI (SQF), HACCP, FSMA, and GMP.
PCQI certification.

Responsibilities

Provide leadership and support to Lab Technicians to ensure food safety and quality standards are achieved.
Ensure smooth day-to-day laboratory operations and delegate tasks and projects to team members.
Create the monthly Lab Technician schedule and coordinate coverage for absences, including planned PTO.
Oversee development and implementation of the SQF system and ensure its effectiveness through regular verification and validation.
Prepare for and support SQF, regulatory, and other certification audits, such as kosher audits.
Continuously improve the SQF system to maintain high food safety standards.
Establish and maintain laboratory SOPs and training for Lab Technicians.
Order laboratory supplies, coordinate with contractors, and maintain laboratory equipment while keeping the department under budget.
Drive internal and external CAPA activities, including addressing customer complaints.
Conduct trend analyses and hold regular meetings to report Quality Key Performance Metrics, including environmental monitoring and shelf-life study results.
Perform Lab Technician duties when needed to ensure coverage, in accordance with the Collective Bargaining Agreement if applicable.
Set clear expectations and provide the team with motivation, guidance, and support.
Act as backup to the FSQ Manager as needed.
Perform other duties as assigned.