FSQ Record Reviewer (Days)

SunOpta•Midlothian, TX

3d•Onsite

About The Position

The FSQ Record Reviewer manages plant records and critical documents, verifies that quality and efficiency standards are met, and is responsible for the accuracy of daily records and upkeep of documentation. The role communicates deficiencies to management and plant personnel and supports quality, safety, and efficiency within the plant. The position reviews and manages production and quality records containing critical-to-quality results from batching, sanitation, processing, filling, downline, and other applicable areas. It escalates non-compliant results, documents critical non-conformances, supports process-deviation workbook creation, and handles record-related deviations and corrective actions. Additional work includes creating SunOpta Certificates of Analysis for product shipments, reconciling cases shipped for acceptable lots, entering incubation results into the database, tracking record-compliance KPIs, and retrieving or uploading documentation for audits, customer complaints, and other issue management. The reviewer also assists lab technicians when needed and performs other assigned duties. The role follows facility human and food safety policies and proper PPE use, supports SOPs and the HACCP program, contributes to housekeeping and teamwork across shifts, and continually learns aseptic batching, sterilization, and filling processes. There are no supervisory responsibilities. The position is based at the SunOpta plant in Midlothian, Texas, on a day shift from 6:00 a.m. to 2:30 p.m. with rotating weekends. Some travel may be required. Approximately 25% of the work is in a manufacturing or lab environment and approximately 75% may be in an office environment.

Requirements

High school diploma or GED.
Must learn and consistently perform the essential duties.
Follow facility safety policies, proper PPE practices, SOPs, and HACCP requirements.
Day shift schedule is 6:00 a.m. to 2:30 p.m. and includes rotating weekends.
Some travel may be required for meetings or other job-related functions.

Nice To Haves

College degree or certification.
For Level II qualifications: coaching and training experience for clerical error correction and documentation; review and approval of micro sterility records; technical assistance and training for SunOpta support staff; and review and release of Sensitive Raw Material COAs.

Responsibilities

Review and manage production and quality records containing critical-to-quality results from batching, sanitation, processing, filling, downline, and other applicable areas.
Notify and escalate non-compliant results and document critical non-conformances.
Support creation of process-deviation workbooks, including uploading records and identifying CIP bookends.
Complete record-related deviations and corrective actions and communicate them appropriately.
Create SunOpta Certificates of Analysis for product shipments and reconcile cases shipped for each acceptable lot.
Enter incubation results into the database and provide production staff with information to help monitor performance.
Track and report record-compliance KPIs.
Retrieve appropriate documentation to support audits, customer complaints, and other issue management.
Upload or scan records for customers as required.
Assist lab technicians when needed.
Follow facility human and food safety policies, use PPE properly, and report near misses and accidents to the production supervisor.
Follow SOPs for required product testing before processing, after processing, and before product release; comply with and support the HACCP program.
Cooperate with other shifts and management on facility housekeeping.
Ensure teamwork with management and operators during each scheduled shift and contribute to teamwork development among production team members.
Continuously learn aseptic batching, sterilization, and filling processes.
At Level II, coach and train staff in clerical error correction and documentation; review and approve micro sterility records; provide technical assistance and training to SunOpta support staff; and review and release Sensitive Raw Material COAs.
Perform other duties as assigned.