FSL Inventory Supervisor

Asurion•Chicago, IL

2d•Onsite

About The Position

Primary responsibility of the Supervisor is to supervise the day-to-day operations and administrative responsibilities of the Asurion forward stocking locations for various in-home client programs. This person serves as an integral part of the SCM support team in providing support and ensuring smooth and effective operations and will provide a variety of professional, fiscal, administrative, and/or clerical services to the department and management. The Supervisor will also supervise daily claims and returns operations to ensure team members process requests accurately, efficiently, and in accordance with Asurion guidelines, client expectations, and service level agreement requirements. As a Supervisor within Asurion, you will promote teamwork, collaboration, quality/production standards, professionalism, and integrity to ensure that departmental results are delivered in accordance with Asurion Core Values.

Requirements

Knowledge of supply chain integration, logistics network designs and warehouse best practices.
Proficient in Microsoft (Word, Excel and PowerPoint).
Ability to navigate and root cause opportunities to seek resolution.
Strong ability to handle ambiguity and adapts readily and easily to changes.
Strong verbal and written communication, presentation and team facilitations skills.
Must be able to multi-task in a fast-paced environment.
Ability to be self-managed and set priorities
3 years of relevant experience.

Responsibilities

Implement warehouse operations as well as administrative support to meet quality and productivity metrics as well as overall business needs.
Supervise teams to ensure product arrival dispositions according to process, inventory and shipping protocols are followed.
Troubleshoots issues related to office management, including telephony, computers, printers, and facilities.
Maintains inventory accuracy by researching and performing follow-ups when discrepancies arise.
Update department work instructions and improve process flow.
Performs miscellaneous job-related duties as assigned by manager.
Collaborate pro-actively and successfully across departmental boundaries.
Implementing new process changes for the location, coaching and training the local staff as needed
Provide feedback to management regarding quality operations
Facilitate and supervise company vehicle parking, maintenance and overall compliance
Operate on a daily basis to operate in compliance with Federal, State and Local authorities.
Able to operate on a flexible work schedule, including weekends and holidays, as needed for normal operations
Able to lead indirectly and motivate accordingly to help achieve department goals
Ability to work with cross functional teams
Other duties as assigned.