Frozen Food Manager Spokane Valley, WA.
About The Position
The Frozen Food Manager is a primary contact for customers, providing friendly, courteous, and helpful service. This role involves training, supervising, scheduling, and assigning duties to Frozen Food Clerks. The manager is responsible for changing signs and prices as directed by merchandising, maintaining appropriate stock and inventory in the frozen food area, and minimizing out-of-stock product. Key duties include writing frozen food orders, checking orders for completeness, rotating product, and removing expired stock daily. The manager ensures frozen food cases are stocked, cleans the department area, and restocks items in the freezer for other departments. Responsibilities also include loading pallets from received trucks, transporting them to the sales floor with a pallet jack, and loading product into cases. Cardboard boxes are broken down and placed in the bailer. The ice machine is checked and filled daily, and end displays are restocked as per instructions. The manager is responsible for cleaning spills and handling freezer malfunctions or power outages by removing, cleaning, and restocking cases. This position may also function as a cashier/checker during peak times.
Requirements
- Ability to follow company customer service procedures.
- Demonstrated prior customer service skills or related experience.
- Ability to interact with customers and co-workers.
- Ability to work independently.
- Ability to understand and follow instructions.
Nice To Haves
- Previous experience as a clerk.
Responsibilities
- Provide customer service as currently defined by the employer within the scope of the position and within company policy.
- Train, schedule, and supervise Frozen Food workers to ensure optimum staffing patterns for the department.
- Speak with customers to resolve problems involving sales, satisfaction with service, or product and other problems related to the operation of the Frozen Food area.
- Perform daily inventory and order necessary supplies to maintain adequate inventory.
- Replace stock in coolers, freezers, and end displays.
- Make sure that all expired items are removed from the shelves daily.
- Unload boards and stack on pallets or six wheel carts.
- Push pallet jacks or six wheeled carts through store to display areas.
- Maintain cleanliness of display areas and freezers.
- Other duties as assigned.
Benefits
- medical
- dental
- vision
- disability and life insurance
- sick pay (accrued based on hours worked)
- PTO/Vacation pay (accrued based on hours worked)
- paid holidays (9 days annually)
- bereavement pay
- retirement benefits (pension and/or 401k eligibility)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
