Frozen Food Manager Spokane, WA. South Hill

Albertsons Companies•Spokane, WA

10h•$17 - $21•Onsite

About The Position

The Frozen Food Manager is responsible for directing and controlling the operation of the Frozen Department to achieve sales and profit objectives. This role serves as a primary contact for customers, providing friendly, courteous, and helpful service. The manager will train, supervise, schedule, and assign duties to Frozen Food Clerks, ensuring appropriate stock levels, minimizing out-of-stock products, and maintaining department cleanliness. Responsibilities also include managing inventory, rotating stock, removing expired items, and handling received merchandise. The position may also involve cashier duties during peak times and responding to equipment malfunctions or power outages.

Requirements

Ability to follow company customer service procedures.
Demonstrated prior customer service skills or related experience.
Ability to interact with customers and co-workers.
Ability to work independently.
Ability to understand and follow instructions.

Nice To Haves

Previous experience as a clerk.

Responsibilities

Provide customer service as currently defined by the employer within the scope of the position and within company policy.
Train, schedule, and supervise Frozen Food workers to ensure optimum staffing patterns for the department.
Speak with customers to resolve problems involving sales, satisfaction with service, or product and other problems related to the operation of the Frozen Food area.
Perform daily inventory and order necessary supplies to maintain adequate inventory.
Replace stock in coolers, freezers, and end displays.
Make sure that all expired items are removed from the shelves daily.
Unload boards and stack on pallets or six wheel carts.
Push pallet jacks or six wheeled carts through store to display areas.
Maintain cleanliness of display areas and freezers.
Other duties as assigned.