Frozen Food Supervisor

Albertsons•Mesa, AZ

1d•Onsite

About The Position

Performs all frozen food responsibilities while working with and reporting to the Grocery Manager. This role involves directing the operation of the frozen food department, including supervising and training personnel. Key duties include maintaining product quality, stocking, rotating, and facing products, discarding outdated or spoiled items, and managing the backroom. The position also assists with ordering, receiving, storing, stocking, inventory control, and building displays. A strong emphasis is placed on providing enthusiastic, safe, friendly, and courteous customer service, including engaging in suggestive selling. The role also supports the Grocery Manager in planning merchandise requirements and special sales needs.

Requirements

Strong written and oral communication skills.
Good leadership and interpersonal skills.
Ability to maintain composure in dealing with customers, vendors, and co-workers.
Friendly, courteous, takes initiative.
Ability to concentrate and deal with interruptions and customer complaints.
Interacts effectively with all levels of personnel, customers, vendors, and the public.
Frequently reaches, lifts, stacks, and maneuvers objects of varying dimensions and weights up to approximately 80 lbs., within the range of floor level to overhead.
Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
Ability to stand, walk, and move rapidly for long periods of time.
Ability to bend, stoop, twist, and turn frequently.
May climb ladders.
Mental alertness is required for safe, accurate completion of work activities and to do repetitious work accurately.
Requires knowledge of basic mathematics.
Ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures.
May utilize cleaning supplies and chemicals from time to time.
Requires the ability to judge and react to business activity.
Complies with all Company policies including attendance, grooming standards, and dress codes.

Nice To Haves

Ability to concentrate and deal with interruptions and customer complaints, etc.

Responsibilities

Performs all frozen food responsibilities.
Assists the Grocery Manager in directing the operation of the frozen food department.
Supervises and trains personnel.
Maintains the quality condition of all frozen grocery products.
Stocks, rotates, and faces products.
Discards out of code and spoiled products.
Maintains the backroom.
Cleans and maintains shelves.
Assists in ordering, receiving, storing, stocking, inventory control, and building displays.
Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on safe, friendly, and courteous service.
Engages in suggestive selling and other sales techniques.
Assists the Grocery Manager in planning, organizing regular and seasonal merchandise requirements and special sales needs.
Rotates and faces product.
Processes and discards outdated and spoiled products.
Cleans and dusts shelves.
Orders frozen merchandise.
Trains, teaches, and coaches dairy stocking and conditioning standards.
Assists with the "dry grocery" order writing.
Assists with grocery stocking and conditioning.
Works on new items.
Assists with the reclamation process.
Manages backroom inventory, conditions, and standards.
Assists with grocery department merchandising and building displays.