Frozen Food Manager

Albertsons•Abilene, TX

About The Position

The Frozen Food Manager oversees daily operations of the Grocery Department, with a focus on customer service, sales, department readiness, and operational excellence. The role supports associates and maintains a full, fresh, and well-organized department while meeting company merchandising and safety standards. The manager delivers customer service and resolves concerns; maintains clean, full, front-faced shelves, displays, and aisles; executes planograms, promotional sets, seasonal transitions, and weekly advertising; manages ordering, inventory, product rotation, and backroom organization; and monitors shrink. The role also hires, trains, coaches, schedules, and develops associates while fostering a positive team environment. Work includes handling products and working in coolers and freezers. Travel is not required.

Requirements

  • Strong customer-service focus with a visible team presence.
  • Effective communication, coaching, and team-building skills.
  • Strong organization, prioritization, and problem-solving abilities.
  • Ability to multitask in a fast-paced environment.
  • Knowledge of grocery merchandising and planogram execution.
  • Knowledge of inventory management, ordering, and shrink control.
  • Knowledge of labor planning, scheduling, and performance management.
  • Knowledge of operational standards, food safety, and compliance execution.
  • Knowledge of grocery product flow, rotation, and inventory control.
  • Knowledge of retail merchandising and promotional execution.
  • Knowledge of store systems and ordering tools.
  • Ability to train, coach, and develop associates.
  • Ability to lift, push, pull, and carry products and work in coolers and freezers.
  • Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company safety policies and Code of Business Conduct.

Responsibilities

  • Oversee daily operations of the Grocery Department, focusing on customer service, sales, and department readiness.
  • Provide friendly, prompt, and knowledgeable customer service and resolve customer concerns professionally.
  • Keep shelves, displays, and aisles clean, full, front-faced, and merchandised to company standards.
  • Execute planograms, promotional sets, seasonal transitions, and weekly ad merchandising.
  • Manage ordering, inventory levels, product rotation, and backroom organization.
  • Monitor shrink and implement procedures to reduce waste and loss.
  • Ensure compliance with food safety, sanitation, safety, and operational standards.
  • Hire, train, coach, schedule, and develop grocery associates while fostering a positive team environment.
  • Analyze sales, labor, and inventory data to drive results.

Benefits

  • Competitive wages paid weekly.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay.
  • Training, career growth, and development.
  • Inclusive work environment with colleagues who reflect the communities served.
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