Frozen Food Lead

Giant Eagle•Richfield, MN

About The Position

Frozen Food Leads provide leadership in the frozen food department by directing and managing Team Members, ordering perishable and non-perishable products and supplies, and implementing merchandising initiatives to grow the business, meet customer requirements, and maximize profits. The role supervises all Team Members in the frozen food department. The successful candidate is a team player who supports colleagues, seeks to grow in leadership, and can inspire those around them.

Requirements

3 to 5 years of experience.
High school diploma or equivalent.
Ability to lift up to 50 pounds.
Team player who supports colleagues and can inspire others.

Nice To Haves

Prior experience in the field.
Customer service experience.
Knowledge of Market District operational procedures.
Ability to read and interpret a Profit and Loss statement.

Responsibilities

Prepare, maintain, and track records concerning inventories and work processes to calculate gross monthly profit according to company policy.
Develop and implement merchandising plans using guidelines and suggestions to meet the department’s financial objectives.
Control department costs by monitoring and improving operations to increase profitability.
Direct, oversee, and evaluate training provided by a trainer to department Team Members to reduce turnover, promote efficiency, and control labor costs.
Maintain a safe and clean environment to ensure health and OSHA requirements are met.
Develop and maintain communication processes with other departments to develop marketing plans that help meet the financial objectives of the store.
Analyze the Customer Satisfaction Index and Team Member Point of View Survey to identify areas needing improvement and develop processes or procedures to address them.
Maintain accurate department records to document activities.
Ensure proper procedures are followed so the store meets out-of-stock percentage goals.
Promote the continuous development of Team Members and identify candidates for the Team Leader Development Program.
Understand and adhere to the Collective Bargaining Agreement.
Actively support a culture of safety, including food safety, Team Member safety, and customer safety.
Conduct business with a clear understanding that customer service is a significant point of difference for the company, and handle every interaction with integrity and a commitment to unparalleled service.
Actively participate in and promote an environment that embraces diversity, inclusion, and respect for Team Members, customers, vendors, and the community.
Manage inventories by tracking weekly reports and ordering raw materials and supplies to meet customer requirements and maximize profits.
Schedule Team Members and delegate work assignments in accordance with the Collective Bargaining Agreement when applicable, effectively using Team Members and supplies to maximize store profits.