R2 - Doc Stone Front Retail Associate

Rappahannock Goodwill•Stafford, VA

About The Position

Rappahannock Goodwill Industries is seeking a Front Retail Associate for its Doc Stone location. The associate receives customer payments, assists donors and provides tax receipts, selects and prepares textiles for in-store sale, prices new and used merchandise, and helps ensure goods are available to the public in a clean, attractive environment with excellent customer service. The role supports cashiering, sales-floor, donation-center, and production-area functions. The associate provides friendly service to shoppers and donors, follows safety and security procedures, protects company property, and helps meet store goals by assisting with other functions and cross-training as needed. The work takes place in a retail store environment, with minimal exposure to outdoor elements. The schedule may include days, evenings, weekends, holidays, blackout periods, and occasional overtime when approved by management. Training and experience are offered, and the organization describes its work as making a meaningful difference in communities.

Requirements

Must be available to work during operating hours as needed for business operations.
Basic computer skills.
Basic phone communication skills.
Ability to count change, operate a cash register, perform basic math, and make change.
Ability to stand and move around for extended periods.
Ability to climb, talk, hear, stoop, kneel, crouch, reach, handle, carry, push, pull, and lift objects up to 50 pounds.

Nice To Haves

High school diploma or GED preferred, but not required.
Retail or similar experience preferred.

Responsibilities

Provide exceptionally friendly customer service to shoppers and donors.
Receive customer payments and make change using the cash register.
Follow cash, check, credit-card, and tax-deductible receipt procedures.
Pack or wrap customer purchases as required and consistently promote the round-up option.
Review price information for changes and sale items.
Replenish merchandise on store fixtures and help customers find merchandise.
Maintain neat, attractive displays and conduct periodic inventory as required.
Remove poor-quality, damaged, or aged merchandise from the sales floor and prepare it for return to salvage.
Perform basic housekeeping in the sales floor, donation center, and production area.
Select and prepare textiles for in-store sale and price new and used merchandise.
Safeguard company property and equipment against loss, theft, or damage.
Follow safety policies and procedures, adhere to security rules, and report incidents to the Store Manager.
Assist with other store functions, cross-train as needed, and perform other duties as assigned.