Front Office Trading Services, EFC, Officer

State Street•Boston, MA

1d•Onsite

About The Position

The Front Office Trading Services (FOTS) team supports State Street Markets’ Client Management and Sales & Trading teams across North America, Europe, and Asia-Pacific, and serves as a primary liaison for external and internal clients. The team provides trading support and client services, works closely with Operations, and participates in projects involving new trading initiatives, platform onboarding, integration, testing, and implementation planning. This role requires in-office presence and offers an opportunity to learn about the Execution, Financing, and Clearing business while developing analytical and communication skills. The role partners with Client Management and Sales & Trading to support financing transactions and post-trade lifecycle events across Prime Services and Secured Financing products. It works with internal teams and external counterparties to monitor and resolve trade, settlement, collateral, and position issues; support onboarding and reporting; maintain accurate records; and improve workflows and controls. The position also supports Front Office Credit and Market Risk teams and follows business controls, operational procedures, and regulatory, compliance, and governance requirements. State Street Markets is State Street’s investment research and trading business, serving institutional asset owners and managers with research, trading, securities lending, and portfolio strategies. The company describes its goal as enhancing and preserving client portfolio values through technology, optimized trading, and connections across asset classes and markets.

Requirements

Bachelor’s degree or equivalent.
2–5 years of financial services industry experience, with exposure to secured lending, prime services, or agency lending.
Excellent communication, interpersonal, and relationship skills.
Strong willingness to learn systems, processes, and new technical skills.
Ability to work as part of a team and independently.
Ability to work under pressure and manage multiple priorities in a deadline-driven environment.
Strong analytical and problem-solving skills.
Very strong attention to detail.
Familiarity with Microsoft Office applications and Copilot, including Word, Excel, Access, and PowerPoint.

Responsibilities

Partner with Client Management and Sales & Trading to support financing transactions and post-trade lifecycle events across Prime Services and Secured Financing products.
Support financing activities including returns, recalls, buy-ins, contract compare, corporate actions, collateral inquiries, trade matching, novation processes, and settlement monitoring.
Liaise with Front Office and Operations; monitor daily processes, resolve breaks, manage escalations, and coordinate issue resolution across relevant internal groups and external counterparties.
Monitor trade activity, settlements, and financing positions to identify exceptions, mitigate operational risk, and ensure transactions are booked, matched, novated, and settled within market deadlines.
Assist with onboarding new borrower accounts, coordinating account setup, trading readiness, and operational support requirements with internal stakeholders.
Respond to client, broker, and internal inquiries about financing transactions, settlements, collateral discrepancies, position management, and other trade-related matters.
Perform reconciliations and data quality reviews of trade, position, collateral, and financing records, investigating and resolving discrepancies.
Assist with client and management reporting, including financing activity, collateral, fees and rebates, pledged collateral, exception management, and bespoke requests.
Partner with Trading desks to monitor financing inventory, borrows, loans, returns, and other financing activity against settlement obligations and client commitments.
Identify opportunities to streamline workflows, enhance controls, improve data quality, and drive operational efficiencies with business partners.
Build and maintain relationships with internal and external stakeholders to resolve issues, improve service delivery, and support business growth initiatives.
Follow business controls, policies, and operational procedures and ensure risks and regulatory, compliance, and governance requirements are managed.
Perform other tasks assigned to support the Front Office Credit and Market Risk teams.

Benefits

401(k) retirement savings plan with company match.
Basic life, medical, dental, vision, and long-term disability insurance, with other optional coverage.
Paid time off, including vacation and sick leave, short-term disability, and family-care time.
Access to an Employee Assistance Program.
Eligibility for annual performance-based incentive awards, subject to stated exclusions.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.