Front Office Trading Services, EFC, Officer
About The Position
The Front Office Trading Services (FOTS) team supports State Street Markets’ Client Management and Sales & Trading teams across North America, Europe, and Asia-Pacific, and serves as a primary liaison for internal and external clients. The role provides day-to-day trading support and client service within the Execution, Financing and Clearing business, working closely with Client Management, Trading, Operations, and other partners. In-office presence is required. The position supports financing transactions and post-trade lifecycle events across Prime Services and Secured Financing products. It involves monitoring trades, settlements, and financing positions; responding to inquiries; resolving exceptions and discrepancies; supporting account onboarding and reporting; and helping ensure that transactions are accurately booked, matched, novated, and settled within market deadlines. The role also contributes to business initiatives, process improvements, controls, and operational risk management.
Requirements
- Bachelor’s degree or equivalent.
- 2–5 years of financial services industry experience, with exposure to secured lending, prime services, or agency lending.
- Excellent communication, interpersonal, and relationship skills.
- Strong analytical and problem-solving skills.
- Very strong attention to detail.
- Familiarity with Microsoft Office applications and CoPilot, including Word, Excel, Access, and PowerPoint.
- Strong willingness to learn systems, processes, and new technical skills.
- Ability to work both as part of a team and independently.
- Ability to work under pressure and manage multiple priorities in a deadline-driven environment.
Responsibilities
- Partner with Client Management and Sales & Trading to support financing transactions and post-trade lifecycle events across Prime Services and Secured Financing products.
- Support financing activities including returns, recalls, buy-ins, contract comparison, corporate actions, collateral inquiries, trade matching, novation processes, and settlement monitoring.
- Liaise with Front Office and Operations, monitor daily processes, resolve breaks, manage escalations, and coordinate issue resolution across relevant internal teams and external counterparties.
- Monitor trade activity, settlements, and financing positions to identify exceptions, mitigate operational risk, and ensure transactions are properly booked, matched, novated, and settled by market deadlines.
- Assist with onboarding new borrower accounts by coordinating account setup, trading readiness, and operational support requirements with internal stakeholders.
- Respond to client, broker, and internal inquiries regarding financing transactions, settlements, collateral discrepancies, position management, and other trade-related matters.
- Perform reconciliations and data quality reviews for trade, position, collateral, and financing records, investigating and resolving discrepancies.
- Assist with client and management reporting, including financing activity, collateral, fees and rebates, pledged collateral, exception management, and bespoke requests.
- Partner with Trading desks to monitor financing inventory, borrows, loans, returns, and other financing activity, ensuring settlement obligations and client commitments are met.
- Identify opportunities to streamline workflows, enhance controls, improve data quality, and increase operational efficiency in collaboration with business partners.
- Build and maintain effective relationships with internal and external stakeholders to resolve issues, improve service delivery, and support business growth initiatives.
- Follow business controls, policies, and operational procedures, and meet applicable risk, regulatory, compliance, and governance requirements.
- Perform other assigned tasks supporting the Front Office Credit and Market Risk teams.
Benefits
- 401(k) retirement savings plan with company match.
- Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
- Paid time off including vacation, sick leave, short-term disability, and family care responsibilities.
- Access to an Employee Assistance Program.
- Incentive compensation, including eligibility for annual performance-based awards, with certain sales-role exceptions.
- Eligibility for certain tax-advantaged savings plans.
- Inclusive development opportunities, flexible work-life support, and paid volunteer days.
- Vibrant employee networks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
