Front Office Supervisor

Associa•Gaithersburg, MD
•Onsite

About The Position

Associa is hiring a Front Office Supervisor for its corporate office in Gaithersburg, Maryland. The role supports daily front-office operations, including welcoming visitors and staff, handling calls and email, assisting homeowners and staff with forms, coordinating office maintenance, tracking information, and managing office supplies and mail.

Requirements

  • High school diploma or GED.
  • Excellent organizational and multitasking abilities.
  • Strong verbal and written communication skills, including grammar and clear communication.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Zoom.
  • At least 1 year of experience in front desk or office management is preferred.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Bilingual in English and Spanish is desired but not mandatory.
  • At least 1 year of experience in front desk or office management is preferred.

Responsibilities

  • Meet and greet staff and visitors.
  • Answer and direct calls and manage email.
  • Type and format correspondence.
  • Assist homeowners and staff with completing and submitting forms.
  • Assess and coordinate office maintenance needs, collaborating with contractors or the landlord to schedule repairs.
  • Enter and update data on Excel spreadsheets.
  • Track information and submit reports.
  • Monitor and order office supplies.
  • Drop off mail; pick up, sort, date-stamp, and distribute incoming mail.
  • Manage FedEx requests and coordinate delivery.
  • Perform other duties as requested.
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