Front Office Specialist - Full Time - Stopwatch Urgent Care Springville

Stopwatch Urgent Care Center, LLC•Springville, AL

About The Position

Stopwatch Urgent Care is hiring a full-time Front Office Specialist for its Springville location. The Front Office Specialist engages directly with patients and serves as the face of the business. The role supports patient care delivery by performing a wide variety of complex administrative tasks and providing an exceptional patient experience in a fast-paced environment where each day brings different challenges.

Requirements

  • Strong people skills and a desire to serve others.
  • Ability to provide exceptional customer service in a fast-paced environment.
  • Strong communication and computer skills.
  • Strong organizational and time-management skills.
  • Strong problem-solving skills.
  • Willingness to work flexible schedules, including evenings, weekends, and holidays.

Nice To Haves

  • Experience working with patient insurance is highly desired.

Responsibilities

  • Engage directly with patients and represent the business.
  • Perform complex administrative tasks to support patient care delivery.
  • Help ensure an exceptional patient experience.
  • Use problem-solving skills to overcome challenges in a fast-paced environment.

Benefits

  • Competitive wages with annual bonus opportunities.
  • Benefits package including medical coverage, health savings accounts, dental, vision, life, and disability coverage for employees scheduled full time.
  • No out-of-pocket-cost urgent care visits for the employee and immediate family.
  • PTO plan offering up to 128 hours in the first year.
  • 401(k) plan with company match after one year and immediate vesting.
  • Career growth opportunities.
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