Front Office Specialist - Full Time - Stopwatch Urgent Care - Opelika

Stopwatch Urgent Care Center, LLC•Opelika, AL

About The Position

Stopwatch Urgent Care is hiring a full-time Front Office Specialist for its Opelika location. The Front Office Specialist engages directly with patients and serves as the face of the business, helping provide an exceptional patient experience by performing a wide variety of complex administrative tasks that support patient care delivery. The role calls for problem-solving in a fast-paced environment where each day can be different.

Requirements

  • Strong people skills and a strong desire to serve others.
  • Ability to provide exceptional customer service in a fast-paced environment.
  • Strong communication skills.
  • Strong computer skills.
  • Strong organizational and time-management skills.
  • Strong problem-solving skills.
  • Willingness to work flexible schedules, including evenings, weekends, and holidays.

Nice To Haves

  • Experience working with patient insurance is highly desired.

Responsibilities

  • Engage directly with patients and serve as the face of the business.
  • Perform complex administrative tasks that support patient care delivery.
  • Help ensure an exceptional patient experience.
  • Use problem-solving skills to address challenges in a fast-paced environment.

Benefits

  • Competitive wages with annual bonus opportunities.
  • A full benefits package for employees scheduled full time, including medical coverage, health savings accounts, dental, vision, life, and disability coverages.
  • No out-of-pocket-cost urgent care visits for the employee and immediate family.
  • A generous paid time off plan, up to 128 hours in the first year.
  • A 401(k) plan with company match after one year and immediate vesting.
  • Career growth opportunities.
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