Front Office-Satellite II

OKLAHOMA CANCER SPECIALISTS MANAGEMENT COMPA•Bartlesville, OK

5d•Onsite

About The Position

We do more than treat cancer. Be a part of the most powerful team of cancer experts and advocates who invest in the health and well-being of our patients throughout treatment and beyond. As part of the team, you will be pursuing the most advanced, innovative, and cost-effective treatment options, so that our patients receive personalized, custom-care best suited to their situation. Under minimal supervision, this position is responsible for scheduling patient appointments and tests in an efficient and timely manner. Answer all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. This position will be cross-trained for patient check-in for clinic-based appointments and processing medical records in our electronic medical records system (EMR). Supports and adheres to the Oklahoma Cancer Specialists and Research Institute Compliance Program, to include the Code of Ethics and Business Standards.

Requirements

High School diploma or equivalent required.
A minimum of two years of experience with all medical front office aspects and scheduling patient appointments required.
Communication skills written and verbal.
Excellent customer service and high level of courtesy and professionalism required.

Nice To Haves

Medical terminology preferred.
Basic knowledge of the operation of standard office equipment desired.

Responsibilities

Scheduling patient appointments and tests in an efficient and timely manner.
Answering all incoming calls and directing calls to appropriate personnel.
Serving as a liaison between patient and medical staff.
Cross-training for patient check-in for clinic-based appointments.
Processing medical records in our electronic medical records system (EMR).
Supporting and adhering to the Oklahoma Cancer Specialists and Research Institute Compliance Program, to include the Code of Ethics and Business Standards.