Front Office Representative - Royal Palm Bch & Wellington
About The Position
Center for Bone & Joint Surgery is a multi-location medical practice focused on diagnosing and treating injuries and diseases of the musculoskeletal system. The practice offers orthopedic care and on-campus services including X-ray, MRI, physical therapy, and aquatic therapy. The Front Office Representative will work at the Royal Palm Beach location and is required to travel to Wellington. The role supports front office operations, including welcoming patients, handling calls and reception duties, processing registration forms, verifying information, and collecting patient co-pays. The representative is expected to provide friendly, professional customer service to patients, staff, physicians, and visitors in a fast-paced environment.
Requirements
- Experience in front office operations.
- Ability to manage a multi-line phone system.
- Strong attention to detail.
- Ability to perform well under pressure and multitask in a fast-paced environment.
- Strong customer service skills.
- Friendly and professional manner when interacting with a diverse range of people.
- Ability to travel to Wellington.
Responsibilities
- Answer phones and manage reception duties.
- Greet patients and visitors.
- Prepare and review standard registration forms.
- Verify patient information.
- Collect patient co-pays.
- Manage a multi-line phone system.
- Interact professionally with patients, staff, physicians, and visitors.
Benefits
- Competitive health and welfare benefits.
- Monthly $43 stipend toward ancillary benefits.
- Health Savings Account (HSA) with company match for qualifying high-deductible health plans.
- 401(k) plan with company match.
- 24/7 Employee Assistance Program.
- Paid time off.
- Paid holidays.
- Mileage reimbursement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
