Front Office Representative - Royal Palm Bch & Wellington
About The Position
Center for Bone & Joint Surgery is seeking a Front Office Representative for its Royal Palm Beach location, with required travel to Wellington. The role supports front office operations at a multi-location medical practice focused on diagnosing and treating musculoskeletal injuries and diseases. The ideal candidate has experience answering phones, greeting patients, and managing reception duties. The position includes preparing and reviewing standard registration forms, verifying information, and collecting patient co-pays. The representative must provide friendly, professional customer service to patients, staff, physicians, and visitors, while managing multiple tasks in a fast-paced environment.
Requirements
- Experience in front office operations, including answering phones, greeting patients, and managing reception duties.
- Ability to effectively manage a multi-line phone system.
- Strong attention to detail.
- Ability to perform well under pressure in a fast-paced environment.
- Excellent multitasking skills.
- Strong customer service skills and the ability to interact professionally with a diverse range of people.
Responsibilities
- Answer phones and manage reception duties.
- Greet patients, staff, physicians, and visitors in a friendly, professional manner.
- Prepare and review standard registration forms.
- Verify patient information.
- Collect patient co-pays.
- Manage a multi-line phone system.
- Travel to the Wellington location as required.
Benefits
- Competitive health and welfare benefits.
- Monthly $43 stipend toward ancillary benefits.
- HSA with qualifying HDHP plans and company match.
- 401(k) plan with company match.
- 24/7 Employee Assistance Program.
- Paid time off.
- Paid holidays.
- Mileage reimbursement.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
