About The Position

The Front Office Medical Assistant assists in the delivery of primary health care and patient care management in an administrative capacity. Daily responsibilities are based on the needs of the practice. The role is scheduled Monday through Friday, 7:00 a.m. to 5:00 p.m., for 40 hours per week. The position requires graduation from a Medical Assistant Program or accredited Nursing Program, or certification or registration as a Medical Assistant. Associates hired before 2018 are grandfathered from the educational and/or certification requirements.

Requirements

  • Graduation from a Medical Assistant Program or accredited Nursing Program, or be a Certified or Registered Medical Assistant. Associates hired before 2018 are grandfathered from these educational and/or certification requirements.
  • Proficiency with computer skills.
  • Telephone courtesy toward patients, visitors, and co-workers.
  • Proficiency in use of front office equipment and check-in and check-out processes.
  • Ability to maintain medical records according to policy and procedures.
  • Ability to collect patient payments and prepare them for deposit.
  • Ability to maintain strict patient confidentiality.

Responsibilities

  • Demonstrate proficiency with computer skills.
  • Demonstrate telephone courtesy to patients, visitors, and co-workers.
  • Demonstrate proficiency in the use of all front office equipment.
  • Maintain medical records according to policy and procedures.
  • Demonstrate proficiency in check-in and check-out processes.
  • Collect all monies due from patients and properly prepare them for deposit.
  • Maintain strict patient confidentiality.
  • Perform other duties as assigned.
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