Front Office III

Beacon Oral Specialists•Dawsonville, GA

1d•Onsite

About The Position

Beacon Oral Specialists Management, LLC is hiring a compassionate and discreet front office professional for Atlanta Oral & Facial Surgery in Dawsonville, Georgia. The role supports the day-to-day administration of an oral surgery office, including welcoming patients, verifying insurance benefits, preparing financial information, maintaining accurate records, and completing end-of-day paperwork and processes. The successful candidate communicates professionally, manages time and records carefully, and can multitask under pressure in a fast-paced healthcare setting, including responding effectively to patient emergencies. This is an onsite position. The schedule is Monday through Friday, with an eight-hour shift. Candidates must be local and able to commute daily. Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding; lifting up to 25 pounds may be required. Management may assign other or different tasks as needed. The employer states that it provides equal employment opportunities and prohibits discrimination and harassment.

Requirements

At least two years of experience in a dental or medical office; the posting lists this experience as preferred.
Professional language and a customer-service mindset.
Effective written and verbal communication skills.
Meticulous attention to detail and the ability to multitask.
Strong organizational, administrative, and planning skills.
Ability to use discretion when handling sensitive information.
Excellent documentation, communication, and Microsoft Office skills.
Passion for healthcare excellence.
Must be local and able to commute daily.
Able to perform the listed physical activities and lift up to 25 pounds.

Nice To Haves

Two years of experience in a dental or medical office.

Responsibilities

Check that insurance has been verified for all incoming patients.
Obtain insurance breakdowns for patients when they have not already been completed.
Greet patients after they complete their consultation.
Use the insurance verification form to determine patients’ out-of-pocket costs.
Present fees on the financial form and obtain the patient’s signature.
Double-check demographic and insurance information for accuracy.
Attach financial forms to patient charts.
Create contact notes documenting insurance and financial information.
Ensure insurance is added to patient accounts and create claims for billers.
Communicate with surgical staff to determine whether additional information, such as medical clearance or labs, is needed.
Process treatment plans and post charges for exams and imaging.
Create predeterminations and prior authorizations.
Submit required documentation to insurance companies before patients arrive.