Front Office/Human Resources Coordinator

OneDigital • Phoenix, AZ

2d • Onsite

About The Position

The Front Office & HR Coordinator welcomes visitors and callers, manages daily office needs, and provides administrative support to the Professional Employer Organization (PEO) HR team. Front desk coverage and office operations are core responsibilities. The position is suited to someone interested in human resources and building a foundation for a future HR Generalist or HR Business Partner role. The ideal candidate is dependable, detail-oriented, proactive, able to work independently, and able to follow through without frequent direction.

The role includes opening the office each business day, preparing reception and common areas, maintaining front desk coverage, handling calls and visitors, and coordinating supplies, mail, deliveries, and general office needs. It also supports HR processes including onboarding, offboarding, recruitment logistics, employee records, engagement activities, training, reporting, and compliance recordkeeping. The coordinator must protect sensitive employee and client information and exercise discretion and sound judgment.

This on-site position requires availability for the established schedule, including opening the office. It provides hands-on experience in HR operations and exposure to the work of a PEO HR team, with an opportunity to develop skills relevant to future HR Business Partner roles. Advancement depends on performance, qualifications, business needs, and available opportunities. Candidates must be eligible to work in the United States without work visa or residency sponsorship.

Requirements

• Education beyond a high school diploma, including completed college coursework in Human Resources, Business Administration, Psychology, or a related field.
• Availability to work the established on-site schedule, including opening the office.
• Strong attention to detail and accurate data-entry skills.
• Excellent verbal and written communication skills and a professional phone manner.
• Proficiency with Microsoft Outlook, Word, and Excel, and ability to learn HR systems and other software.
• Strong organizational skills and ability to balance front desk interruptions with detail-sensitive work.
• Ability to prioritize tasks, take initiative, and work independently while recognizing when to ask for guidance.
• Reliable, punctual attendance and availability to work the established on-site schedule, including opening the office, consistent with applicable leave and accommodation requirements.
• Discretion and sound judgment when handling confidential information.
• Eligibility to work in the United States without the need for work visa or residency sponsorship.

Nice To Haves

• An associate or bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience with HRIS systems and applicant tracking systems.
• Prior experience supporting Human Resources functions.
• Knowledge of basic HR practices and employment terminology.

Responsibilities

• Open the office each business day and prepare reception and common areas for employees and visitors.
• Maintain front desk coverage, greet visitors, and direct inquiries to the appropriate team member.
• Answer and route incoming calls professionally and accurately relay messages.
• Monitor inventory and order office, kitchen, and breakroom supplies.
• Keep the kitchen and breakroom clean, organized, and stocked, including routine upkeep of counters, appliances, and shared supplies.
• Coordinate mail, deliveries, and general office needs.
• Identify and address routine office needs proactively.
• Coordinate new-hire onboarding, including paperwork, orientation scheduling, HR system setup, and data entry.
• Initiate and track background checks; support Form I-9 completion and recordkeeping; and create and monitor E-Verify cases as authorized and trained. Follow established procedures and escalate discrepancies or concerns to the HR team.
• Maintain accurate, organized, and confidential employee information in HR systems and physical and electronic personnel files.
• Support offboarding, including exit documentation and equipment-return coordination.
• Assist with recruitment logistics, including job postings, interview scheduling, and candidate communication.
• Coordinate employee recognition, engagement activities, and training.
• Prepare HR reports, spreadsheets, and correspondence, and assist with other HR projects as assigned.
• Protect sensitive employee and client information and exercise discretion and sound judgment.
• Assist with compliance recordkeeping, audits, and policy acknowledgments.
• Ensure HR documentation is accurate and up to date.

Benefits

• Eligible employees receive health, wellbeing, retirement, and other financial benefits.
• Paid time off.
• Overtime pay for non-exempt employees.
• Learning and development programs.
• Reimbursement of job-related expenses per company policy.
• Employee perks and discounts may be available.
• Some roles are eligible for variable compensation, commission, and/or annual bonus based on individual and/or company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree