Front Office Coordinator

Clearwater Cardiovascular & Consultants•Orange Park, FL

About The Position

The Front Office Coordinator greets and assists patients and visitors, schedules appointments, registers patients, answers calls, and maintains confidential medical records. The role coordinates with medical staff to support smooth patient flow, processes patient payments, and performs other administrative duties as needed. The ideal candidate communicates exceptionally well, has a warm demeanor, and manages administrative tasks effectively.

Requirements

  • Proven experience as a receptionist, preferably in a healthcare setting.
  • Proficiency in Microsoft Office Suite and patient management software.
  • Excellent verbal communication and customer service skills.
  • Ability to handle sensitive information confidentially.
  • High school diploma or equivalent.
  • Strong organizational skills and attention to detail.

Nice To Haves

  • Knowledge of medical terminology and insurance plans.

Responsibilities

  • Greet and assist patients and visitors in a courteous and professional manner.
  • Schedule patient appointments and manage the appointment calendar.
  • Register new patients and update existing patient demographics.
  • Answer incoming calls and respond to inquiries.
  • Maintain patient medical records and ensure confidentiality.
  • Coordinate with medical staff to ensure smooth patient flow.
  • Process payments for co-pays and uninsured visits.
  • Perform other administrative duties as needed.

Benefits

  • 401(k)
  • Dental insurance
  • Company-paid disability insurance
  • Health insurance
  • Company-paid life insurance
  • Paid time off
  • Vision insurance
  • Wellness program
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