Front Office Coordinator

Jackson Hewitt - 4464 • Springfield, MO

26d • $17 - $17

About The Position

Jackson Hewitt is hiring seasonal Front Office Coordinators to help create an exceptional client experience and keep tax offices running smoothly. The coordinator welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and helps coordinate daily office operations. Part-time and full-time seasonal positions are available, with flexible scheduling. The role includes hourly pay plus bonus opportunities, paid hands-on training and ongoing support, employee discounts, and potential opportunities to return in future tax seasons or grow into leadership roles. The posting also mentions unlimited telemedicine and virtual healthcare for the employee’s household for $13 per month through Teladoc.

Requirements

• Must be at least 18 years old.
• Strong communication, organization, and multitasking skills.
• Self-motivated, dependable, and professional, with the ability to prioritize tasks and take initiative.
• Comfort managing appointment flow, client follow-ups, and daily office priorities.
• Basic computer skills and attention to detail.
• Ability to work independently and as part of a team.

Nice To Haves

• Previous customer service or office coordination experience is preferred.

Responsibilities

• Welcome clients.
• Manage appointments and appointment flow.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers.
• Help coordinate daily office operations and priorities.
• Help keep the team productive and clients satisfied.

Benefits

• Training and development, including paid hands-on training and ongoing support.
• Bonus opportunities based on performance.
• Employee discounts, including corporate discounts and discounted tax preparation services (terms apply).
• Flexible scheduling.
• Unlimited telemedicine and virtual healthcare for the employee’s household for $13 per month through Teladoc.
• Potential to return for future tax seasons or grow into leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed