Front Office Coordinator

Jackson Hewitt • Pensacola, FL

9d

About The Position

Jackson Hewitt is seeking seasonal Front Office Coordinators to help create an exceptional client experience and keep office operations running smoothly. The role welcomes clients, manages appointments, follows up on outstanding documents and incomplete tax returns, supports tax preparers, and coordinates daily office priorities. Positions are available on a part-time or full-time seasonal basis.

Requirements

• Must be at least 18 years old.
• Strong communication, organization, and multitasking skills.
• Self-motivated, dependable, professional, and able to prioritize tasks and take initiative.
• Comfort managing appointment flow, client follow-ups, and daily office priorities.
• Basic computer skills and attention to detail.
• Able to work independently and as part of a team.

Nice To Haves

• Previous customer service or office coordination experience is preferred.

Responsibilities

• Welcome clients and support a positive client experience.
• Manage appointments and appointment flow.
• Follow up on outstanding documents and incomplete tax returns.
• Support tax preparers.
• Coordinate daily office operations and priorities.

Benefits

• Hourly wages plus bonus opportunities.
• Flexible scheduling.
• Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
• Corporate discounts and discounted tax preparation services (terms apply).
• Paid hands-on training and ongoing support.
• Potential to return each tax season or grow into leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed