Front Office Coordinator

Jackson Hewitt - 4464•DeFuniak Springs, FL
•$17 - $17

About The Position

Jackson Hewitt is hiring seasonal Front Office Coordinators to help create an exceptional client experience and keep a busy office running smoothly. The role welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates daily office operations. Part-time and full-time seasonal positions are available, with flexible scheduling.

Requirements

  • Strong communication, organization, and multitasking skills.
  • Self-motivated, with the ability to prioritize tasks and take initiative.
  • Comfortable managing appointment flow, client follow-ups, and daily office priorities.
  • Basic computer skills and attention to detail.
  • Dependable and professional, and comfortable working independently and as part of a team.
  • Must be at least 18 years old.

Nice To Haves

  • Previous customer service or office coordination experience is preferred.

Responsibilities

  • Welcome clients.
  • Manage appointments and appointment flow.
  • Follow up on outstanding documents and incomplete tax returns.
  • Support tax preparers.
  • Coordinate daily office operations and priorities to keep the team productive and clients satisfied.

Benefits

  • Hourly wages plus bonus opportunities.
  • Flexible scheduling.
  • Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
  • Corporate discounts and discounted tax preparation services (terms apply).
  • Paid hands-on training and ongoing support.
  • Potential to return each tax season or grow into leadership roles.
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