Front Office Coordinator

Jackson Hewitt - 4464 • Bentonville, AR

26d • $15 - $15

About The Position

Jackson Hewitt is hiring seasonal Front Office Coordinators to help create an exceptional client experience and keep tax offices running smoothly. The coordinator welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates daily office operations to help the team stay productive and clients remain satisfied. The role may be available in part-time or full-time seasonal schedules.

Requirements

• Must be at least 18 years old.
• Strong communication, organization, and multitasking skills.
• Self-motivated, able to prioritize tasks, and willing to take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.
• Basic computer skills and attention to detail.
• Dependable and professional, with the ability to work independently and as part of a team.

Nice To Haves

• Previous customer service or office coordination experience.

Responsibilities

• Welcome clients.
• Manage appointments and appointment flow.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers.
• Coordinate daily office operations and priorities.

Benefits

• Training and development, including paid hands-on training and ongoing support.
• Bonus opportunities based on performance.
• Employee discounts, including corporate discounts and discounted tax preparation services (terms apply).
• Flexible scheduling.
• Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
• Potential to return each tax season or grow into leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed