Front Office Coordinator

Jackson Hewitt • Rogers, AR

9d

About The Position

Jackson Hewitt is hiring seasonal Front Office Coordinators to help create an exceptional client experience and keep office operations running smoothly. The role welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates daily office priorities. The position is available in part-time and full-time seasonal schedules and pays $15.00 per hour, with bonus opportunities.

Requirements

• Must be at least 18 years old.
• Strong communication, organization, and multitasking skills.
• Self-motivated, with the ability to prioritize tasks and take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.
• Basic computer skills and attention to detail.
• Dependable and professional; able to work independently and as part of a team.

Nice To Haves

• Previous customer service or office coordination experience is preferred.

Responsibilities

• Welcome clients.
• Manage appointments and appointment flow.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers.
• Coordinate daily office operations and priorities to help keep the team productive and clients satisfied.

Benefits

• Training and development, including paid hands-on training and ongoing support.
• Performance-based bonus opportunities.
• Employee discounts, including corporate discounts and discounted tax preparation services (terms apply).
• Flexible scheduling.
• Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
• Potential to return each tax season or grow into leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed