Front Office Coordinator

Jackson Hewitt•Pace, FL

About The Position

Jackson Hewitt is seeking organized, dependable, and self-motivated Seasonal Front Office Coordinators to help create an exceptional client experience and keep a busy office running smoothly. The coordinator welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates daily office operations. The role is available in part-time and full-time seasonal arrangements, with flexible scheduling. Compensation is $16.50 per hour, with bonus opportunities. Paid hands-on training and ongoing support are provided.

Requirements

  • Must be at least 18 years old.
  • Strong communication, organization, and multitasking skills.
  • Ability to prioritize tasks and take initiative.
  • Comfort managing appointment flow, client follow-ups, and daily office priorities.
  • Basic computer skills and attention to detail.
  • Dependable and professional, with the ability to work independently and as part of a team.

Nice To Haves

  • Previous customer service or office coordination experience.

Responsibilities

  • Welcome clients.
  • Manage appointments and appointment flow.
  • Follow up on outstanding documents and incomplete returns.
  • Support tax preparers.
  • Coordinate daily office operations and priorities.
  • Help keep the team productive and clients satisfied.

Benefits

  • Bonus opportunities based on performance.
  • Flexible scheduling.
  • Corporate discounts and discounted tax preparation services (terms apply).
  • Paid hands-on training and ongoing support.
  • Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
  • Potential to return each tax season or grow into leadership roles.
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